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Lead Case Manager - (Training To Work)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

 Volunteers of America of Greater Los Angeles Training To Work programs serve the reentry/ex-offender population. Our goal is to eliminate training and employment barriers. Our services focus on industry recognized training's, job readiness training and job placement assistance. Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities. Learn more at www.voala.org.

Position Overview: Training to Work is a reentry employment and training program. The goal of the program is to assist men and women ages 18 and older successfully transition from prison back to their communities and become self-sufficient. The role of the Lead Case Manager will be to oversee the daily operations of case managers.

Responsibilities:

  • Responsible for intake, assessments, service planning, and service delivery
  • Participates in defining procedures to enhance effectiveness and efficiencies of program operation
  • Manage day-to-day operations of case managers' participant goals, objectives and individual career plans; maintains a limited caseload
  • Conducts case conferencing and case files audits to assure participant records are complete and accurate
  • Facilitates groups and completes required documentation; evaluates sessions for appropriateness and effectiveness
  • Collaborate with other service providers to link participants to training, employment, and supportive services
  • Minimize service gaps, ensure continuity of care and assist with overcoming barriers
  • Ensure completeness of participant charts and accuracy of all documentation
  • Ensure accurate data is entered and recorded in the MIS/PRI Database
  • Other duties as assigned  

Requirements:

  • Bachelor's degree human services or related field
  • A combination of education and experience may be considered
  • Two years’ experience working with reentry population
  • Proficiency with Microsoft Office
  • Department of Labor MIS database experience or knowledge of similar database entry systems
  • Effective written and oral communications skills
  • Must possess a valid driver’s license and dependable transportation with adequate vehicle insurance

Additional Requirement:

  • Must be comfortable and able to work with the reentry (ex-offender) population
  • Must be willing to travel 25% of the time
  • Bilingual a plus but not required

 

VOALA is an Equal Opportunity Employer