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Intake Worker - (Transitional Storage Center)

Adult Services | Pomona, CA | Part Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


The Intake Worker:

  • Assists clients with obtaining on site storage services for their belongings
  • Greets clients, guests and visitors; notifies appropriate employee and maintains needed logs and other paperwork
  • Responsible for keeping log in records of incoming clients and data input into the HMIS system
  • Assigns clients to lockers 
  • Prepares and generates daily reports; analyses data and prepares special reports as needed
  • Documents and maintain all case files in physical files, HMIS or other identified databases  
  • Other duties as assigned


  • High school diploma or GED
  • Minimum of 1  year of experience as an intake specialist
  • Training in and working knowledge of HMIS
  • Proven ability to interact positively with diverse groups of client population with varying education and economic backgrounds


  • Proven familiarity with homelessness and related issues a plus
  • Valid CA driver's license, insurance and reliable transportation
  • Formerly homeless Pomona residents preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law