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Intake Worker - (Transitional Storage Center)

Adult Services | Pomona, CA | Part Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


The Intake Worker:

  • Assists clients with obtaining on site storage services for their belongings
  • Greets clients, guests and visitors; notifies appropriate employee and maintains needed logs and other paperwork
  • Responsible for keeping log in records of incoming clients and data input into the HMIS system
  • Assigns clients to lockers 
  • Prepares and generates daily reports; analyses data and prepares special reports as needed
  • Documents and maintain all case files in physical files, HMIS or other identified databases  
  • Other duties as assigned


  • High school diploma or GED
  • Minimum of 1  year of experience as an intake specialist
  • Training in and working knowledge of HMIS
  • Proven ability to interact positively with diverse groups of client population with varying education and economic backgrounds

Additional Requirements:

  • Proven familiarity with homelessness and related issues a plus
  • Valid CA driver's license, insurance and reliable transportation
  • Formerly homeless Pomona residents preferred

VOALA is an Equal Opportunity Employer