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Housing Specialist - (SPA 4 Housing Navigation) - Los Angeles

Adult Services | Greater Los Angeles Area, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at


  • Identifying and locate housing options suitable for households as needed
  • Develops support systems to meet individual needs; coordinates and facilitates move-in activities,rental negotiations, and service referrals as required
  • Maintains working relationships with various community property management firms and property owners
  • Connect with landlords and familiarize them with the CES program and community resources to assist both tenants and landlords in the event of potential problems leading to eviction
  • Responsible for creating and maintaining a housing database linking tenants to apartments
  • Will coordinate follow-through services with case management team and conduct habitability inspections
  • As a member of the program case management team, will provide information, referrals, crisis intervention, and assistance with permanent housing placement to all participants and Case Managers
  • Provide outreach and engagement services to the literally homeless in the community, while specifically targeting the chronically homeless population
  • Conduct the VI-SPSDAT and other comprehensive screenings and assessments with homeless individuals to collect functional, environmental, employment, housing, educational, and health information, as appropriate, to develop a case plan
  • Develop individualized service plans with each participant to address their housing needs, as well as other identified needs
  • Provide service linkages and support systems for individuals, to ensure identified needs are met
  • Make referrals to supportive services such as job developers, social workers, and health care providers
  • Provide supportive counseling and advocacy for individuals; provide crisis intervention, if needed
  • Provide retention and follow up services to ensure housing stability
  • Document and maintain all case files in physical files, HMIS or other identified databases
  • Other duties as assigned


  • Bachelor’s Degree in social services, business or public relations field or equivalent combination of education and  work experience
  • 1 - 3 years' experience working with homeless individuals or people in recovery
  • Ability to develop relationships with clients as well as a variety of service stakeholders (schools, health and public benefit agencies)
  • Provides a social and emotional culture that supports and builds teamwork through a solution oriented approach; works constructively through any site conflicts

Additional Preferred:

  • Knowledge and experience working with City of Los Angeles housing voucher programs
  • Knowledge of domestic violence, poverty, and federally funded mainstream programs such as General Relief, Social Security Disability
  • Proficiency with Microsoft Office; HMIS database experience strongly preferred
  • Effective written and oral communication skills; bilingual (Spanish) preferred
  • Valid California driver's license, insurance and reliable transportation
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.