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Housing Specialist - (SPA 4 Housing Navigation) - Los Angeles

Adult Services | Greater Los Angeles Area, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at


  • Identifying and locate housing options suitable for households as needed
  • Develops support systems to meet individual needs; coordinates and facilitates move-in activities,rental negotiations, and service referrals as required
  • Maintains working relationships with various community property management firms and property owners
  • Connect with landlords and familiarize them with the CES program and community resources to assist both tenants and landlords in the event of potential problems leading to eviction
  • Responsible for creating and maintaining a housing database linking tenants to apartments
  • Will coordinate follow-through services with case management team and conduct habitability inspections
  • As a member of the program case management team, will provide information, referrals, crisis intervention, and assistance with permanent housing placement to all participants and Case Managers
  • Provide outreach and engagement services to the literally homeless in the community, while specifically targeting the chronically homeless population
  • Conduct the VI-SPSDAT and other comprehensive screenings and assessments with homeless individuals to collect functional, environmental, employment, housing, educational, and health information, as appropriate, to develop a case plan
  • Develop individualized service plans with each participant to address their housing needs, as well as other identified needs
  • Provide service linkages and support systems for individuals, to ensure identified needs are met
  • Make referrals to supportive services such as job developers, social workers, and health care providers
  • Provide supportive counseling and advocacy for individuals; provide crisis intervention, if needed
  • Provide retention and follow up services to ensure housing stability
  • Document and maintain all case files in physical files, HMIS or other identified databases
  • Other duties as assigned


  • Bachelor’s Degree in social services, business or public relations field or equivalent combination of education and  work experience
  • 1 - 3 years' experience working with homeless individuals or people in recovery
  • Ability to develop relationships with clients as well as a variety of service stakeholders (schools, health and public benefit agencies)
  • Provides a social and emotional culture that supports and builds teamwork through a solution oriented approach; works constructively through any site conflicts

Additional Preffered:

  • Knowledge and experience working with City of Los Angeles housing voucher programs
  • Knowledge of domestic violence, poverty, and federally funded mainstream programs such as General Relief, Social Security Disability
  • Proficiency with Microsoft Office; HMIS database experience strongly preferred
  • Effective written and oral communication skills; bilingual (Spanish) preferred
  • Valid California driver's license, insurance and reliable transportation

VOALA is an Equal Opportunity Employer