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Housing Specialist (HUD-VASH)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


The Department of Housing and Urban Development – VA Supportive Housing (HUD-VASH) Program is an effort between VOALA, HUD, and the VA to move Veterans and their families out of homelessness and into permanent housing. The program provides housing assistance through a special Section 8 voucher program to allow homeless veterans to rent privately-owned housing.

HUD-VASH also provides long–term case management, clinical/supportive services, and permanent housing assistance for chronically homeless Veterans. Combines Housing Choice Voucher assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs.


The Housing Specialist is responsible for identifying suitable housing options for clients and assisting them in achieving sustainable and healthy independent living.


  • Identifies and locates housing options suitable for homeless families and individuals
    1. Creates and maintains a housing database linking tenants to apartments
    2. Communicates with landlords and familiarize them with available VOALA programs and the unique needs of the homeless population
    3. Conducts habitability and lead-based paint inspections of housing options as needed
  • Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
  • Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
  • As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
    1. Assists case managers in conducting the VI-SPSDAT and CSE-IT comprehensive screenings and assessments with youth to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
    2. Coordinates follow-up services with case management team
    3. Assists outreach teams in providing outreach and engagement services to homeless clients and their family
  • Other duties as required and is subject to change at any time




  • Bachelor's Degree in social work, social services, public administration, public health or related field (or a combination of education and experience may be considered


  • 3 years of experience helping the homeless population, veterans, and/or at-risk youth navigate affordable and subsidized housing system
  • 1 year of experience in housing or case management


  • Knowledge of treatment plan design and case management


  • Good computer and Microsoft Office Suite skills, including: Outlook, Word, Excel, and PowerPoint
  • Familiarity with using and inputting information in database software


  • Able to develop relationships with homeless youth, their families, and landlords, as well as a variety of service stakeholders (schools, health and public benefit agencies)
  • Strong written and oral skills in the English language, able to accurately complete required reports and data entry.
  • Able to perform basic mathematic calculations (rent, security deposits, etc.)
  • Able to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients
  • Able to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards
  • Able to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards


  • Must be able to work effectively with people from all walks of life with compassion
  • Hold a California Driver’s license, with required insurance and a reliable vehicle


  • Familiarity with using a Homeless Management Information System (HMIS)
  • Valid CA Driver’s License without restrictions, acceptable form of automotive insurance, and/or reliable mode of transportation
  • Bilingual in English and Spanish (written and verbal)

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.