Housing Specialist (HOPWA)
Adult Services | Los Angeles, CA | Full Time
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
HOPWA Scattered Site Master Leasing Program RFP
Housing Opportunities for Persons with HIV/AIDS, also known as HOPWA, is a federally-funded program that provides assistance with housing and supportive services for low-income persons living with HIV/AIDS and their families. The program goals are to maintain stable housing, reduce the risk of homelessness, and increase access to care. VOALA provides both case management services to direct participants to needed care, and assistance navigating Los Angeles’ affordable and subsidized housing system.
JOB SUMMARY AND PURPOSE
The Housing Specialist is responsible for identifying suitable housing options for program participants and their families, and assisting the clients achieve sustainable and healthy independent living.
DUTIES AND RESPONSIBILITIES
- Identifies and locates housing options suitable for participants
- Creates and maintains a housing database linking tenants to apartments
- Communicates with landlords and familiarize them with the HOPWA program and the unique needs of participants and their families
- Conducts habitability and lead-based paint inspections of housing options as needed
- Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
- Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
- As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
- Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
- Coordinates follow-up services with case management team
- Additional duties as assigned
- Must be able to pass a background check, including criminal history, personal references, and employment and education verification
- Bachelor’s Degree in Social Services or related discipline
- Minimum total 2 years of general experience in case management, 1 year of which included helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system
- Knowledge of treatment plan design and case management
- Microsoft Office Suite, including: Outlook, Word, Excel, PowerPoint; familiar with Databases
SKILLS and ABILITIES:
- Able to develop relationships with low income persons with HIV/AIDS, their families, and landlords, as well as a variety of service stakeholders (schools, health and public benefit agencies)
- Strong written and oral skills in the English language, able to accurately complete required reports and data entry
- Able to perform basic mathematic calculations (rent, security deposits, et cetera)
- Able to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients
- Able to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards
- Able to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards
- Must be able to work effectively with people from all walks of life with compassion
- Hold a California Driver’s license, with required insurance and a reliable vehicle
- Bilingual in English and Spanish (written and verbal)
- Knowledge and experience navigating and logging data into a Homeless Management Information System (HMIS)
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.