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HMIS Specialist - Pomona Hope for Homes Services Center

Adult Services | Pomona, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


  • Verifies, corrects and enters participant information into centralized database (HMIS); conducts regular monitoring/audits to assure accuracy of data
  • Monitors HMIS reports to assure consistency with other hard copy records and logs
  • Runs regular progress reports; creates customized reports to support shelter management and to provided other needed information
  • Coordinates with Case Managers and Intake staff to ensure HMIS intake requirements are met
  • Trains staff on HMIS and answers questions relating to the system
  • Oversees the privacy/confidentiality notification processes to meet regulatory guidelines
  • Other duties as assigned



  • Bachelor's degree in social work or related field or equivalent work experience


  • Minimum of 1 – 2 years of experience using HMIS
  • Strong computer skills using Microsoft Office suite as well as Internet proficiency required
  • Excellent oral and written communication skills
  • Attention to detail is a must
  • Ability to develop relationships with families as well as a variety of service stakeholders (schools, health and public benefit agencies.)
  • Provides a social and emotional culture that supports and builds teamwork through a solution oriented approach; works constructively through any site conflicts

Special  Skills Required to Perform this Position:

  • At least 2 years of experience working with homeless individuals and homeless families
  • Proven familiarity with homelessness and related issues a plus
  • Valid California driver's license, insurance and reliable transportation
  • Knowledge of domestic violence, poverty, and federally funded mainstream programs such as General Relief, Social Security Disability
  • Valid California driver's license, insurance and reliable transportation

Preferred Skills for this Position:

  • 1 - 2 years' experience working with homeless families/individuals or people in recovery
  • Proficiency with Microsoft Office
  • Bilingual (Spanish) preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.