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Family Advocate II (West Los Angeles)

Children's Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Through our Head Start and Early Head Start programs, we work with children (ages 2 – 5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Head Start positions are generally Monday through Friday, 7:45 am to 4:15 pm.


Under supervision, the Family Advocate:

  • Manages a caseload of families; makes regular home visits within established requirements; disseminates and collects materials pertaining to services available to families
  • Interviews parent(s) and compiles mandated background information; assists families with identifying and attaining milestones of familiy goals
  • Maintains outreach and recruitment to ensure site enrollment of eligible children; actively participates in re-involvement efforts
  • Establishes child file; collects, maintains, updates and disseminates information, as needed
  • Promotes parent advocacy; facilitates parent activities and training and ensures parent participation and involvement
  • Provides health-related services to children such as vision and hearing screenings
  • Establishes and maintains contacts with community-based service organizations and resources; initiates and follows-up on referral process in conjunction with families, teachers, and service support staff
  • Actively participates in classroom environment and with parent volunteers


  • Bachelor of Arts degree in Social Services, Health or related field
  • Must have excellent computer skills including strong working knowledge of Microsoft Word and Excel
  • Must be able to effectively communicate orally and in writing
  • Must have first aid and CPR certifications
  • Must have valid California driver’s license and access to dependable automobile with adequate insurance in order to make home visits and/or to travel to different school and office sites
  • Fingerprint clearance required prior to employment

Health Requirements

  • Must have physical examination at the time of employment
  • Proof at the time of hire
    • TB clearance within 6 months prior
    • Annual Influenza vaccination (between Aug 1 – Dec 1)
    • Pertussis (whooping cough) and measles immunization

Additional Requirements

  • Experience working in social work, case management, or as a health or parent involvement aid in a related program a plus
  • Bilingual in English and Spanish (written and oral)

VOALA is an Equal Opportunity Employer