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Family Advocate I Head Start North Hollywood

Children Services – Head Start – Childcare | North Hollywood, CA | Full Time

Job Description

 About Us:

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


Through our Head Start and Early Head Start programs, we work with children (ages 2 – 5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Head Start positions are generally Monday through Friday, (10-1/2 months per year).


The Family Advocate I works with the Head Start staff to provide children with a learning environment that supports each child’s age-appropriate development and prepares them to be school-ready.


  • Manages a caseload of families; 
  • Makes regular home visits within established requirements
  • Interviews parent(s) and compiles mandated background information; 
  • Assists families with identifying family goals
  • Maintains outreach and recruitment to ensure site enrollment of eligible children
  • Establishes child file; 
  • Collects, maintains, updates and disseminates information, as needed
  • Ensures parent participation and involvement
  • Provides health-related services to children such as vision and hearing screenings
  • Establishes and maintains contacts with community-based service organizations and resources; 
  • Initiates and follows-up on referral process in conjunction with families, teachers, and service support staff
  • Actively participates in classroom environment and with parent volunteers; 
  • Works with a team to ensure safety and security of children
  • Prepares and submits required reports and administrative forms; 
  • Inputs, retrieves and updates data in the electronic database
  • Other duties as required



  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Valid California driver’s license and access to dependable automobile with adequate insurance in order to make home visits and/or to travel to different school and office sites
  • Valid first aid and CPR certifications


  • Proof at the time of hire
    • TB clearance within 6 months prior
    • Annual Influenza vaccination (between Aug 1 – Dec 1)
    • Pertussis (whooping cough) and measles immunization
  • Health screening at the time of employment
  • Requires ability to interact with children in a busy environment including, but not limited to:
    • Able to lift up to 50 lbs.
    • Frequently kneel and squat
    • Ability to move quickly


  • High school diploma or equivalent experience working with children at home or in an educational program
  • A minimum of twelve (12) units in early childhood education or child development
  • Must be actively pursuing a Child Development Permit and further education


  • Minimum 3 months of experience working in social work, case management, or as a health or parent involvement aid in a related program.


  • Child Development principles and theories


  • Excellent computer skills including strong working knowledge of Microsoft Word and Excel


  • Ability to develop and maintain central filing systems for program records.
  • Ability to compose correspondence and reports, working knowledge of correct English grammar, spelling and punctuation.


  • The set of characteristics that enables a person to interact positively and work effectively with others.


  • 6 months of experience working in social work, case management, or as a health or parent involvement aid in a related program.
  • Bilingual English /Spanish (written and verbal).
  • Knowledge of Data system Child Plus & for monitoring purposes.

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify as required by the federal government  and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.