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Data Quality Reviewer II

Evaluation and Research | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Reporting to the Lead Data Quality Coordinator, the Data Quality Reviewer II will support the assigned human service area and the Continuous Quality Improvement Department. The Data Quality Reviewer will review and audit documentation and database practices related to grant and contract requirements as well as organization policies and initiatives.


The Data Quality Reviewer’s responsibilities include, but are not limited to, the following

  • Conduct assigned continuous quality improvement procedures in conjunction with the Lead Data Quality Coordinator.
  • Support programs prior to funder audits and ensure all requirements are in place.
  • Track, resolve, and document continuous quality improvement issues.
  • Support program managers and supporting staff including providing trainings or coaching when needed.  Recognize best CQI practices to share with other programs.
  • Contribute to support documents, trainings, and other shared resources to prepare programs for continuous quality improvement procedures.
  • Support data quality, validity, and integrity across programs. Identify areas and provide suggestions to improve current program procedures or CQI processes.
  • Contribute to other Continuous Quality Improvement initiatives as needed
  • Familiarity with HMIS and/or Service Point
  • Other duties as assigned


  • Bachelor’s Degree in social science or related field or equivalent combination of education and work experience
  • 3-5 years of professional experience in a data-driven, quality-oriented environment
  • Experience with data or databases
  • Familiarity with human services and documentation requirements
  • Interest in working in a non-profit environment and a belief that collaboration is key to program success
  • Valid California driver's license and current, full coverage auto insurance

Key Competencies:

  • Project facilitation
  • Planning and Execution. -
    • Highly organized, with an ability to manage multiple short-and long-term projects simultaneously
    •  Excellent attention to detail and constant focus on data quality
  • Communication. -
    • Great oral and written communication skills – an ability to speak to people of all backgrounds working in a variety of settings and locations
  • Collaboration & Team Work

Experience/Skills Preferred:

  • A background in social science is preferred
  • An understanding of what effective continuous quality improvement processes is preferred
  • Prefer understanding of Drug Medical documentation but not required.
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.