Clinical Supervisor - San Fernando Valley (HUD - VASH)
Adult Services | San Fernando Valley, CA | Full Time
Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
Provides long–term case management, clinical/supportive services, and permanent housing assistance for chronically homeless Veterans. Combines Housing Choice Voucher assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs.
- Reports to the HUD-VASH Program Manager
- Oversee casework services performed by a unit of HUD-VASH Clinical Case Managers, Housing Specialists, and Peer Support Specialists
- Ensure the appropriate implementation of VOA and VA policies and procedures
- Reviews case records for accuracy, consistency, and conformity with HUD-VASH and VA laws, regulations and policies and for quality of clinical case management and application of proper clinical case management techniques
- Create and work within a team environment to ensure all VASH staff are knowledgeable and familiar with VASH contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality care
- Conducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniques
- Participates in and conducts in-service training programs and staff development activities
- Provide quality assurance of documentation and ensuring that case managers’ monthly contacts assist the agency with meeting its billing goals
- Co-sign all notes of non-clinical/non licensed employees within the VA progress noting system or other internal noting system
- Hold a Masters of Social Work (MSW) from an accredited institution
- Possess a State of California current license (LCSW) or (LMFT) with no restrictions
- Supervisory experience in homeless services or related social services field with strong skills in staff supervision and implementation and development of policies and procedures.
- Strong skills in staff supervision and implementation and development of policies and procedures
- Familiarity and ease working with issues related to homelessness, substance abuse, mental health diagnosis, and history of trauma
- Effective written and oral communications skills with the ability to connect with people from varied backgrounds
- Proven working knowledge of Microsoft Office; ability to learn and use program-specific software
- U.S. Armed Forces Veteran preferred
- Valid California driver’s license and access to dependable transportation with adequate insurance
- Basic knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety preferred