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Clinical Social Worker

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


  • Reports to the Pathways & SLWC Program Manager
  • Ensure the appropriate implementation of VOA and VA policies and procedures
  • Reviews case records for accuracy, consistency, and conformity with Homeless Services (LAHSA), regulations and policies and for quality of clinical case management and application of proper clinical case management techniques
  • Create and work within a team environment to ensure all Case Management staff are knowledgeable and familiar with LAHSA contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality care
  • Conducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniques
  • Participates in and conducts in-service training programs and staff development activities
  • Provide quality assurance of documentation and ensuring that case managers’ monthly contacts assist the agency with meeting its billing goals
  • Co-sign all notes of non-clinical/non licensed employees within the homeless progress noting system or other internal noting system


  • Hold a Masters of Social Work (MSW) from an accredited institution 
  • Possess a State of California current license with no restrictions
  • At least 2 years in supervision/management in social services setting preferred
  • Strong skills in staff supervision and implementation and development of policies and procedures
  • Familiarity and ease working with issues related to homelessness, substance abuse, mental health diagnosis, and history of trauma
  • Effective written and oral communications skills with the ability to connect with people from varied backgrounds
  • Proven working knowledge of Microsoft Office; ability to learn and use program-specific software

Additional Requirements:

  • Valid California driver’s license and access to dependable transportation with adequate insurance
  • Basic knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety preferred
  • Experience and knowledge of treatment plan design and case management
  • Experience working with homeless individuals
  • Valid California driver’s license and access to dependable transportation with adequate insurance
  • Bilingual in English and Spanish (written and verbal) desirable

VOALA is an Equal Opportunity Employer