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Clinical Counselor Office of Diversion and Reentry Prop 47

Adult Services | Compton, CA | Full Time

Job Description

About Us:

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.  VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Office of Diversion and Reentry

Through Proposition 47, the State of California provides grants to develop mental health services, substance use disorder treatment and diversion programs for people in the criminal justice system, including housing-related assistance, job skills training, case management and other community-based supportive services.  VOALA is working with the City of Los Angeles to provide these services to eligible participants.


The VOALA Clinical Counsellor shall work closely with the LA Sheriff’s Department to identify appropriate Diversion participants, then will oversee several evidence-based diversion interventions, including Aggression Replacement Training, Thinking for a Change, and GRYD, SUD or PTSD interventions as appropriate.  The Clinical Counsellor provides the full range of services available, as described below:

  • Responsible for day-to-day diversion intervention implementation, providing guidance for ICMS staff, and anticipated outcomes.
  • Works in conjunction with case managers to support mental health needs of clients, including providing direct counseling for participants.
  • Works with Case Managers to ensure all required program components are provided using continuous quality improvement standards.
  • Ensures coordination with other agency-based and community-based agencies services needed to support permanency and self-sufficiency, including housing, health care, mental health care, substance abuse care, employment/supported employment, victim services, and education.
  • Assists in conducting evidence-based training for staff on an ongoing basis.
  • Assists case managers in designing and implementing Individual Service Plans based upon participant needs assessments.
  • Responds to and intervenes in crisis situations.
  • Conducts regular clinical reviews of Case files, as well as weekly quality assurance reviews.
  • Other duties as assigned.



  • Must be able to pass a background check.


  • Master’s Degree (Social Work, Social Services, public administration, public health or related field).


  • Minimum total 3 years of experience working with trauma-informed care to homeless or the vulnerable youth.


  • Knowledge of evidence-based, psychosocial treatment modalities, especially cognitive behavioral therapy, positive youth development, dialectical behavior therapy, motivational interviewing, relapse prevention.
  • Knowledge of treatment plan design and case management.


  • Basic Microsoft operating system navigation, including Outlook, MS Word, Excel, PowerPoint; familiar with Database use/entry.


  • Ability to develop relationships with homeless youth, their families, and landlords, as well as a variety of service stakeholders (schools, health and public benefit agencies).
  • Demonstrated ability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative clients.
  • Demonstrated ability to communicate effectively in oral and written English language.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
  • Valid California driver’s license, insurance and reliable transportation preferred. Must be willing to travel/drive company vehicle through Los Angeles County.


  • Build trust, act trustworthy.
  • Active listening (reflective listening).
  • Follow instructions and VOALA procedures.
  • Apply principles of client-centered, strength-based counselling (including the principles of the recovery model and trauma-informed practice).
  • Able to identify successes, challenges, and barriers impacting the completion of plans prepared for clients.
  • Apply principles of professional boundaries and ethics to on the job situations.
  • Able to deescalate threatening/volatile situations with clients, or in the workplace.

  Preferred Qualifications:  

  • Active LSW, MFT, AFT or SUDCC Level III certificates.
  • Bilingual in English and Spanish (written and verbal).

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.