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Clinical Case Manager - (HUD-VASH)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, and low-income housing as well as drug and alcohol rehabilitation.  Learn more at

The Department of Housing and Urban Development - VA Supportive Housing (HUD-VASH) Program is an effort between VOALA, HUD and the VA to move Veterans and their families out of homelessness and into permanent housing.  The program provides housing assistance through a special Section 8 voucher program to allow homeless veterans to rent privately-owned housing.


Under supervision of licensed Program Manager, the Clinical Case Manager:

  • Performs needs assessments with clients to determine housing stability barriers and develops housing stabilization plans with participants
  • Works with participants that are experiencing a variety of psychiatric, medical and social problems by motivating behavioral changes among enrolled participants
  • Conducts ongoing psychosocial assessments to determine needs of Veterans and family members and encourages active participation in the treatment planning process
  • Conducts scheduled weekly home visits for each assigned participant; provides unscheduled visits for crisis intervention as required by critical incidents


  • Master’s degree in social work, psychology, or counseling from fully-accredited college or university; Master’s degree (MSW) preferred
  • At least 5 years of experience (or MSW) in mental health/substance use disorder treatment and/or working with homelessness; experience with Veterans preferred
  • Effective written and oral communications skills with people from varied backgrounds
  • Proven working knowledge of Microsoft Office; ability to learn and use program-specific software
  • Valid California drivers license and access to dependable transportation with adequate insurance

Additional Requirements:

  • Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Marriage Family Therapist Intern (MFTI)
  • Coursework in substance use disorder counseling a plus
  • U.S. Armed Forces Veteran preferred
  • At least 1 year in residential treatment setting preferred
  • Basic knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety preferred
  • If recovering substance user, must have at least 3 years of sobriety

VOALA is an Equal Opportunity Employer