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Clinical Case Manager - (Hollywood Veterans' Center)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, and low-income housing as well as drug and alcohol rehabilitation.  Learn more at

Hollywood Veterans Center is a residential facility for veterans of the Afghanistan and Iraq wars that are experiencing severe levels of difficulty readjusting to civilian life. Residents have the goal of obtaining permanent housing, financial security, and a personal support system. What makes the program unique is its individualized approach and focus on compassion and tolerance: we will emphasize service that builds personal growth, self-determination, and community reinforcement; we will take measures to ensure family preservation and/or reunification; and we will recognize and celebrate the achievements of the individual.


  • Assist participants and families that are experiencing a variety of psychiatric, medical and social problems by utilizing individual, group, and family counseling skills
  • Conduct ongoing psycho-social assessments to determine needs of Veterans and family members and encourage active participation in the treatment planning process
  • Formulate and implement treatment plans by identifying the individual's goals, strengths, coping skills and assistance needed
  • Participate with VOALA and VA agencies in discharge planning; ensure that discharge plans are executed in timely and appropriate manner
  • Follow-up after discharge to support long-term placement success


  • Masters degree in social work or related field
  • At least 2 years of experience in mental health/substance use disorder treatment and/or working with homelessness
  • Effective written and oral communications skills with people from varied backgrounds
  • Proven working knowledge of Microsoft Office; ability to learn and use program-specific software
  • Valid California driver's license and access to dependable transportation with adequate insurance

Additional Requirements:

  • At least 1 year in residential treatment setting preferred
  • Basic knowledge of psycho-social treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety preferred
  • If recovering substance user, must have at least 3 years of sobriety
  • Coursework in substance use disorder counseling a plus
  • U.S. Armed Forces Veteran or experience working with Veterans preferred


VOALA is an Equal Opportunity Employer