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Clerical Assistant (SSVF-OC)

Adult Services | Santa Ana, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Our SSVF Program (Supportive Services for Veteran Families) provides temporary assistance in conjunction with comprehensive case management to veterans with families who are homeless or are facing a housing crisis.

Responsibilities:

The SSVF Clerical Assistant will:

  • Greet clients, answer questions, and provide resources as necessary
  • Assist Case Managers with administrative tasks
  • Perform general office duties such as answering phones, faxing, photocopying and scanning
  • Research community resources and provide service linkages and support systems for veterans and their families
  • May assist in home field visits, and community events
  • Compiles information and prepare letters, forms, records as needed

Requirements:

  • High School Diploma or equivalent
  • Minimum of 2 years of general office, administration and/or clerical experience preferred
  • Must have excellent computer skills including strong working knowledge of Microsoft Word, Excel and Outlook
  • Must be able to effectively communicate orally and in writing
  • Valid California driver's license, insurance and reliable transportation

Additional Requirements:

  • U.S. Armed Forces veterans preferred
  • Database experience (HMIS) preferred
  • Bilingual preferred

VOALA is an Equal Opportunity Employer