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Clerical Assistant Navigation Center

Adult Services | Greater Los Angeles Area, CA | Full Time

Job Description

About Us:

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.  VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


Clerical assistant provides general and specific clerical support to the departments to which they are assigned in order to maintain an efficient office environment.


  • Assists with filing and administrative tasks
  • Compile Information, prepare records and reports, as directed
  • Perform general office duties such as answering phones, filing, faxing, photocopying, and scanning
  • Database entry as directed
  • Participate and assist in organizational functions and events
  • Other duties as assigned



  • High school diploma (or GED/High School Equivalence Certificate)


  • General office, administration and/or clerical experience
  • Exceptional filing and organizational skills Database experience


  • Proficiency with computers and Microsoft operating system including but not limited to, Outlook, Word, Excel, and internet browser/usage
  • Familiar with Database entry


  • Must be able to effectively communicate orally and in writing including English grammar, spelling, punctuation and sentence structure
  • Ability to maintain a harmonious and cooperative working relationship with staff and visitors


  • Results oriented, dependable, collaborative, prompt, positive mindset, flexible, and organized

Preferred Qualifications:  

  • Minimum of 6 months of general office, administration and/or clerical experience

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.