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Case Manager (Youth Build)

Adult Services | North Hollywood, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

The North Hollywood, YouthBuild case manager will conduct intakes for youth population ages 16-24.  Case manager assesses and interviews participants; including assists participants with transitioning into academic training and construction training.  


  • Assesses potential participants for level of ability and readiness for work as well as physical and mental capabilities
  • Develops an individualized employment plan with each participant
  • Conducts comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan
  • Develops support systems to meet participant needs by identifying and coordinating available services needed to maintain independent living, self-sufficiency and family stabilization, as possible
  • Provides job readiness skills training in areas of resume preparation, interviewing and job search techniques
  • Provides career counseling and job coaching; coordinates job skills training with participant employment plans
  • Conducts outreach and develops strong relationships with the local area and community
  • Arranges interviews with employers and works with participants on job retention issues
  • Establishes and maintains complete records as required


  • Bachelor's degree or equivalent education and experience in employment placement and vocational counseling


  • Minimum of 1-year experience working as a job developer and/or in case management services
  • Must be comfortable and able to work with the homeless unemployed/under-employed population
Skills Required to Perform this Position:
  • Proficiency with Microsoft Office
  • Effective written and oral communications skill
  • Must possess a valid driver’s license and dependable transportation with adequate vehicle insurances
  • Must be willing to travel 75% of the time
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.