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Case Manager (Vet Substance Abuse Mental Health)

Adult Services | Orange County, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at

Job duties and responsibilities include, but are not limited to:

  • Manages a caseload of clients; develop an individual service plan with participant input; and maintains case files
  • Conducts comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a case plan
  • Develops support systems to meet client needs by identifying and coordinating a variety of available services necessary to maintain independent living, self-sufficiency, and family stabilization
  • Collects necessary documentation for SAMHSA verification purposes
  • Provides supportive counseling and advocacy for clients
  • Refers participants to available VA/Community providers for therapeutic, social, educational, and medical resources when appropriate
  • Conducts crisis intervention as necessary
  • Monitors and verifies services provided to each participant on a regular basis, determining quality and effectiveness of services provided
  • Monitors and documents progress of participants via comprehensive case notes and service plans
  • Participates and assists with outreach events
  • Other duties as assigned



  • Bachelor's degree in social work or related field and/or a combination of education and experience may be considered


  • 1 - 3 years of experience working in the field of homelessness or other related support services

Knowledge, Skills, and Abilities:

  • Proficiency with Microsoft Office, including but not limited to Words, Excel, and Outlook
  • Effective written and oral communications skills

Preferred Qualifications:

  • 1 - 3 years of experience with a diverse client base
  • Experience using Database software
  • Experience using Homeless Management Information System (HMIS) software
  • Experience working with U.S. Veterans

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.