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Case Manager Specialist - (Pathways to Home)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at www.voala.org.

Pathways to Home residents begin a journey toward a permanent, sustainable housing situation from the moment they walk through the door. Each resident has an action plan and the support services they need to find work, get access to benefits they may be eligible for, get access to healthcare and ultimately get access to long term housing.

Responsibilities:

The Case Manager Specialist:

  • Ensure the appropriate implementation of VOA and VA policies and procedures
  • Reviews case records for accuracy, consistency, and conformity with Homeless Services (LAHSA), regulations and policies and for quality of clinical case management and application of proper clinical case management techniques
  • Create and work within a team environment to ensure all Case Management staff are knowledgeable and familiar with LAHSA contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality care
  • Conducts unit staff meetings to interpret and discuss new policies, procedures and regulations, and to discuss need for improvement of clinical case management techniques

Requirements

  • Master’s degree in: Social Work, Psychology, Counseling, or in related field
  • Familiarity and ease working with issues related to homelessness, substance abuse, mental health diagnosis, and history of traumas
  • Create and work within a team environment to ensure all Case Management staff are knowledgeable and familiar with LAHSA contract expectations, case management and supervisorial expectations and ensure all staff are delivering high quality care
  • Demonstrate excellent computer skills with proficiency in Microsoft office
  • Excellent oral, written, organizational, and motivational skills

Additional Requirements     

  • Must have current valid California driver's license and clean driving record
  • Bilingual (Spanish) preferred
  • Successful completion of tuberculosis and background screening

VOALA is an Equal Opportunity Employer