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Case Manager Specialist - (Blue Butterfly Village)

Adult Services | Los Angeles, CA | Full Time

Job Description

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, and low-income housing as well as drug and alcohol rehabilitation.  Learn more at

Blue Butterfly Village is VOALA’s innovative community located in a beautiful idyllic setting in San Pedro that provides housing and supportive services.

All 73 units of affordable housing are subsidized for homeless families. Veteran families receive a preference for 61 of the units. 12 units are reserved for families eligible under the MHSA program. Many of the residents are female veterans and veteran families with children who are suffering some degree of psychological distress and/or service-related injury that prevents them from achieving economic self-sufficiency and threatens the break up of their family.


  • Develop and maintain a HIPAA - complaint system for identifying each tenant and his/her identified personal and community supports including, but not limited to the Mental Health Services Provider
  • Be knowledgeable of community services and supports including, but not limited to health care, child care, alcohol and substance abuse treatment, education, and/or employment services and self-help groups, and make this information readily available
  • Ensure face to face contact with each tenant at least 2 times per month
  • Conduct ongoing assessments/evaluations to monitor progress and provide appropriate interventions as needed, including coordination with the Mental Health Services Supervisor
  • Coordinate onsite and/or offsite self-help groups and tenant councils that plan social activities for residents
  • Provide life skills training which includes, but is not limited to, health education, money management, housekeeping, menu planning, meal preparation, and being a good neighbor



  • MSW, MFT, or Master's in a related field preferred or Bachelors in Psychology, Sociology or related field
    • If Master level, at least 1-year experience working with high need families, people in recovery, or homeless individuals
    • If Bachelors, at least 2 years of experience working with high need families, people in recovery or homeless individuals


  • Experience working with the homeless population and participants from various backgrounds; particularly people with diagnosed mental health issues
  • At least 1-year experience providing wraparound services to children and families


  • Permanent Supportive Housing
  • Project Based VASH
  • DMH

Technology Skills:

  • Proficiency with MS Word, Excel, and internet use

Skills and Abilities:

  • Excellent written and oral communication skills

Preferred Qualifications:

  • Valid California driver license and dependable transportation with adequate insurance 
  • Familiarity with DMH tracking systems
  • Bilingual (Spanish) preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.