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Case Manager - SAMHSA - (Drug & Alcohol Certified)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


The Alcohol and Other Drugs (AOD) Case Manager handles a caseload of individuals in need of addiction-related services. The responsibilities are summarized as:

  • Conducts screenings and assessments with individuals to collect functional environmental, psycho-social, and health information, as appropriate, to develop a case plan
  • Conducts follow-up meetings to track program progress and assure continued sobriety, as required
  • Provide service linkages and support systems to ensure identified needs are met
  • Coordinates addiction-related case management activities, if required
  • Facilitates groups and completes appropriate documentation on all aspects of participant case
  • Provides crisis intervention as needed for participants
  • Continues to provide Case management and Recovery Support services for six months after patients leave program
  • Maintains a limited caseload of participants


  • Alcohol and Drug Counseling Certification by an approved accrediting organization
  • 1 - 3 years of experience working with chronic homelessness and co-occurring disorders
  • AA or higher degree in Behavioral Science (highly desired)
  • High school diploma or equivalence (required)
  • Knowledge of substance use disorder and family dynamics related to substance abuse; Culturally sensitive and competent, with bi-lingual skills preferred;
  • Must meet Federal, State and Local Criminal Clearance and Child Abuse indexing requirements
  • Exhibits proficiency in basic computer skills and use of electronic records
  • Effective written and oral communication skills

Additional Requirements:

  • At least 2 years of continuous sobriety, if a recovering alcohol or drug user
  • Experience working in field of recovery
  • Ability to develop relationship with adult clients
  • Demonstration of emotional maturity and stability
  • Knowledge of the agency's target populations and evidence-based treatment services
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.