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Case Manager - SAMHSA - (Drug & Alcohol Certified)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at



The Alcohol and Other Drugs (AOD) Case Manager handles a caseload of individuals in need of addiction-related services. The responsibilities are summarized as:

  • Conducts screenings and assessments with individuals to collect functional environmental, psycho-social, and health information, as appropriate, to develop a case plan
  • Conducts follow-up meetings to track program progress and assure continued sobriety, as required
  • Provide service linkages and support systems to ensure identified needs are met
  • Coordinates addiction-related case management activities, if required
  • Facilitates groups and completes appropriate documentation on all aspects of participant case
  • Provides crisis intervention as needed for participants
  • Continues to provide Case management and Recovery Support services for six months after patients leave program
  • Maintains a limited caseload of participants


  • Alcohol and Drug Counseling Certification by an approved accrediting organization
  • 1 - 3 years of experience working with chronic homelessness and co-occurring disorders
  • AA or higher degree in Behavioral Science (highly desired)
  • High school diploma or equivalence (required)
  • Knowledge of substance use disorder and family dynamics related to substance abuse; Culturally sensitive and competent, with bi-lingual skills preferred;
  • Must meet Federal, State and Local Criminal Clearance and Child Abuse indexing requirements
  • Exhibits proficiency in basic computer skills and use of electronic records
  • Effective written and oral communication skills

Additional Requirements:

  • At least 2 years of continuous sobriety, if a recovering alcohol or drug user
  • Experience working in field of recovery
  • Ability to develop relationship with adult clients
  • Demonstration of emotional maturity and stability
  • Knowledge of the agency's target populations and evidence-based treatment services

VOALA is an Equal Opportunity Employer