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Case Manager - (Office of Diversion and Reentry)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


  • Conduct the VI-SPSDAT and other comprehensive screenings and assessments with ODR participants to collect functional, environmental, employment, housing, educational, and health information, as appropriate, to develop a case plan
  • Provides pre- and post-release/transitional services; assists with data collection and evaluation; provides supportive counseling and advocacy for individuals; provides crisis intervention, if needed
  • Works with participants that are experiencing a variety of psychiatric, medical and social problems by motivating behavioral changes among enrolled participants
  • Maintains all case files/records; in physical files and in HMIS system; completes all required documentation and case notes as requested; and responds to regulatory agencies in accordance with federal, state, and county
  • Develops and maintains inter-agency and community relationships
  • Meets with clients on a regular basis to establish goals, and action steps towards those goal, and to monitor and assess progress towards achieving permanent housing goals
  • Responsible for creating and maintaining a housing database linking tenants to apartments
  • Communicates with landlord and familiarize them with DHS, program and community resources to assist both tenants and landlords in the event of potential problems leading to eviction 
  • Other duties as assigned  


  • Bachelors degree in human services preferred
  • Must be able to pass LASD background check
  • 1-3 years experience working in field of homelessness
  • Proficiency with Microsoft Office

Additional Preferred:

  • Valid California driver's license and have reliable transportation
  • Bilingual (Spanish) Preferred
  • Database experience (HMIS) strongly preferred

VOALA is an Equal Opportunity Employer