Case Manager (Marginalize Victims Program)
Adult Services | Los Angeles, CA | Full Time
Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
- Serves and engages Marginalized Victims youth or young adults, ages of 14 to 25 years in a GRYD Zone
- Strategically plan and work with community to decrease victimization and violence.
- Plans strategies to engage local communities and empower them.
- Work with Law Enforcement to create peace in the community.
- Maintain a minimum of 25 clients updated and active.
- Audit weekly files of Community Intervention Workers.
- Data entry of all activities and services on client’s and progress.
- Follow all phases of case management and meet with case manager weekly to audit files.
- Maintain weekly contact with schools, community based organizations, gangs in the area.
- Meet weekly with all case managers.
- Report weekly on progress of case management.
- Run weekly reports to maintain data base error free and up to date.
- Participate in planning, meetings and work at Summer Night Lights (SNL) and Fall Friday Nights FFN sites.
- Make home visits to assist clients and family with services needed.
- Accompany youth to probation appointments and submit monthly probation progress reports.
- Build a relationship with people from all ethnicity and genders, etc.
- Work with multiple gangs in the area.
- Work late, weekends and holidays (flexible schedule)
- Facilitate workshops Ex. life skills, substance abuse, etc.
- Do street outreach and pass out literature and provide services.
- Create monthly calendar of activities.
- Create monthly community engagement, parent and client activities.
- Travel and drive for program outings and activities.
- Transport clients as needed.
- Keep track of community service workers.
- Adapt to new and changing situations in program.
- Manage time very well.
- Attend monthly meetings.
- Support all staff in community and in-house activities.
- Other duties as assigned.
- 5 years' experience working with At-risk families/individuals or gang population
- Proficiency with Microsoft Office, including Excel; database experience strongly preferred
- Valid California driver’s license, insurance and reliable transportation
- Effective written and oral communications skills; bilingual Spanish preferred
- Proficiency with Microsoft Office; database experience strongly preferred
- Proven ability to interact positively with diverse groups of client population with varying education and economic backgrounds particularly gang affiliated individuals
- Experience with mental health, substance abuse, domestic violence, anger management services.
- Mentoring youth groups and recruiting mentors.