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Case Manager (Marginalize Victims Program)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


  • Serves and engages Marginalized Victims youth or young adults, ages of 14 to 25 years in a GRYD Zone
  • Strategically plan and work with community to decrease victimization and violence.
  • Plans strategies to engage local communities and empower them.
  • Work with Law Enforcement to create peace in the community.
  • Maintain a minimum of 25 clients updated and active.
  • Audit weekly files of Community Intervention Workers.
  • Data entry of all activities and services on client’s and progress.
  • Follow all phases of case management and meet with case manager weekly to audit files.
  • Maintain weekly contact with schools, community based organizations, gangs in the area.
  • Meet weekly with all case managers.
  • Report weekly on progress of case management.
  • Run weekly reports to maintain data base error free and up to date.
  • Participate in planning, meetings and work at Summer Night Lights (SNL) and Fall Friday Nights FFN sites.
  • Make home visits to assist clients and family with services needed.
  • Accompany youth to probation appointments and submit monthly probation progress reports.
  • Build a relationship with people from all ethnicity and genders, etc.
  • Work with multiple gangs in the area.
  • Work late, weekends and holidays (flexible schedule)
  • Facilitate workshops Ex. life skills, substance abuse, etc.
  • Do street outreach and pass out literature and provide services.
  • Create monthly calendar of activities.
  • Create monthly community engagement, parent and client activities.
  • Travel and drive for program outings and activities.
  • Transport clients as needed.
  • Keep track of community service workers.
  • Adapt to new and changing situations in program.
  • Manage time very well.
  • Attend monthly meetings.
  • Support all staff in community and in-house activities.
  • Other duties as assigned.


  • 5 years' experience working with At-risk families/individuals or gang population
  • Proficiency with Microsoft Office, including Excel; database experience strongly preferred
  • Valid California driver’s license, insurance and reliable transportation
  • Effective written and oral communications skills; bilingual Spanish preferred
  • Proficiency with Microsoft Office; database experience strongly preferred

Additional Preferred

  • Proven ability to interact positively with diverse groups of client population with varying education and economic backgrounds particularly gang affiliated individuals
  • Experience with mental health, substance abuse, domestic violence, anger management services.
  • Mentoring youth groups and recruiting mentors.
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.