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Case Manager - Clinical (The Billets Safe Haven)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, and low-income housing as well as drug and alcohol rehabilitation.  Learn more at

The Billets Safe Haven is a 6-month rehabilitation program designed to assist Veterans with serious mental illnesses and substance abuse histories in transitioning to permanent housing.  The program is intended to motivate participants toward reduction of harm associated with substance abuse and past non-compliance with treatment and other recommendations.


As a key member of The Billets Safe Haven team, the Clinical Case Manager provides direct clinical services to Veterans who are participating in the program who have histories of serious mental illnesses and/or substance abuse.    

Under supervision of licensed Program Manager, the Clinical Case Manager:

  • Assesses, diagnoses, and treats dually diagnosed Veterans using multiple approaches in both individual and group settings
  • Works with participants and families that are experiencing a variety of psychiatric, medical and social problems by utilizing individual, group, and family counseling skills
  • Conducts ongoing psychosocial assessments to determine needs of Veterans and family members and encourages active participation in the treatment planning process
  • Formulates and implements treatment plans identifying individual's goals, strengths, coping skills and assistance needed
  • Participates with VOALA and VA agencies in discharge planning; ensures that discharge plans are executed in timely and appropriate manner
  • Follows-up after discharge to support long-term placement success


  • Master’s degree in social work from a fully-accredited college or university; Master’s degree (MSW) required
  • Must be registered with the Board of Behavioral Science and possess a ASW number
  • At least 2 years of experience in mental health/substance use disorder treatment and/or working with homelessness
  • Effective written and oral communications skills with people from varied backgrounds
  • Proven working knowledge of Microsoft Office; ability to learn and use program-specific software
  • Valid California drivers license and access to dependable transportation with adequate insurance
  • If recovering substance user, must have at least 3 years of sobriety
  • Live Scan Fingerprint clearances required prior to employment


  • Coursework in substance use disorder counseling a plus
  • U.S. Armed Forces Veteran or experience working with Veterans preferred
  • At least 1 year in residential treatment setting preferred
  • Basic knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.