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Case Manager

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


The Case Manager handles a caseload of individuals.  The responsibilities are summarized as:

  • Conducts comprehensive screenings and assessments to collect information needed to develop a case plan.
  • Link clients to mainstream benefits and supportive services for housing, health care, domestic violence, substance abuse, veteran's assistance, legal assistance, employment and education as determined is needed
  • Develops goals and timelines for service delivery in accordance with requirements
  • Maintains documentation for caseload of clients with respect to activities and progress to goal satisfaction
  • Establishes and maintains contacts with providers of supportive services within and outside VOALA


  • Bachelor's degree in social work or related field or a combination of education and experience may be considered
  • 1 - 2 years’ experience working in field of homelessness or other related support services
  • Proficiency with Microsoft Office
  • Effective written and oral communications skills

Preferred Skills:

  • 1 - 3 years of experience with a diverse client base preferred
  • Database experience (HMIS) strongly preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.