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Assistant Director, Veteran Services

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


The Assistant Director of Veteran Services oversees and supports cohesive operations of multiple individual service delivery programs designed for U. S. Armed Services veterans including, but not limited to, multiple SSVF and HVRP programs.  This position:

  • Provides leadership to all levels of staff to assure service delivery standards are met
  • Develops initiatives to enhance inter-departmental communication
  • Oversees all programs to guide and improve program administration and service delivery
  • Ensures achievement of contractual performance outcomes for federally-funded programs
  • Represents VOALA within the community with legislators, funders and other collaboratives
  • Maintains relationships with other community-based organizations to collaborate on development and implementation of new programs and initiatives
  • Collaborates with other VOALA program management for cohesive service delivery
  • Performs work at multiple locations, including at sites in the Skid Row area of Los Angeles


  • Bachelor's degree required; advanced degree preferred (MSW, MS Clinical Psychology or related field a plus)
  • 3+ years working with veterans preferred
  • 3 – 5 years of program administration and management with budget oversight
  • Must be open-minded and capable of working in areas and work sites of all types
  • Must have proven leadership capability

Additional Requirements:

  • 7+ years of related social services experience at the service delivery level helpful
  • Non-profit experience with grant management responsibility a plus
  • Direct experience with homelessness, addictions, and/or prison re-entry programs a plus
  • U.S. Armed Forces veteran (with full discharge status) a plus