Administrative Assistant II SSVF
Adult Services | Greater Los Angeles Area, CA | Full Time
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
Supportive Services for Veteran Families
SSVF (Supportive Services for Veteran Families) promotes housing stability to homeless or at–risk–of–becoming homeless Veterans and their families. The goal of the SSVF program is to provide clients with the skills necessary to maintain long term, independent living. SSVF is a short-term crisis intervention program, with services to include case management, housing and financial counseling, and assistance in obtaining benefits and services. For individual Veterans and those with dependents.
JOB SUMMARY AND PURPOSE
The Admin Asst II provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
DUTIES AND RESPONSIBILITIES
General office duties
- Filing and assisting other office staff when required.
- Prepares client and worker folders, record files, and general filing of records and documents.
- Coordinates staff training and administrative events.
- Maintain, track, and order inventory for office supplies.
- Monitor and maintain office equipment.
- Schedules and coordinates meetings, travel, and other group activities when required.
- Assumes additional responsibilities and performs special projects as needed.
- Answers telephone, e-mails, letters, and replies to questions accordingly.
- Take and relay messages.
- Monitor visitor access and maintain security awareness.
- Receive and sort mail and deliveries.
- Participates in organizational functions and maintains informational and/or operational records.
- Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
- Perform other duties as assigned.
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Associates Degree in Business Administration, Management, or related field;
- Or Three years of related experience.
- Five years of office and clerical experience
- Working knowledge of correct English grammar, spelling, and punctuation.
- Understands and follows oral and written directions as directed.
- Proficient Computer skills and working knowledge of Microsoft Office, specifically Word, Excel, and Outlook.
SKILLS AND ABILITIES:
- Ability to communicate clearly and professionally.
- Ability to accurately and effectively compose correspondence and reports.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
- Prompt, team player, regular attendance.
- Bachelor’s Degree in Business Administration, Management, or related field.
- Current California driver's license and clean driving record
- Access or Service Point software.
- Bilingual in English and Spanish (written and verbal).
VOALA BENEFITS SUMMARY:
- Choice of 3 medical insurance plans
- Choice of 2 dental insurance plans (one plan for employee only; has no premium)
- Vision insurance plan
- Voluntary Supplemental Coverage
- Accidental Injury Coverage
- Hospital Care Coverage
- Critical Illness Coverage
- Pet Insurance
- Paid vacation time
- Paid sick time
- 10 company paid holidays
- Company funded 401a retirement pension plan
- Optional employee contribution to 403b retirement savings plan
- Life and AD&D insurance
- Programs to maintain your health and well-being
- Employee Assistance Plan (EAP) – (No cost to employee and 100% confidential)
- Company funded Short-term Disability Insurance (STDI) Insurance
- Company funded Long-term Disability Insurance (LTD)
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.