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Administrative Assistant - DHS Benefits Advocacy - (Pico Union)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

The Administrative Assistant will provide support to the Program Manager, Program Coordinator, and Benefit Specialists. Duties will include data entry, paperwork processing, and supporting other team members with various tasks. Qualified candidates will have experience working with underserved populations and providing administrative support in an office environment.


The Administrative Assistant

  • Provides administrative support to the Program Manager, Program Coordinator, and Benefit Specialists
  • Assist in day to day operations by answering phones, maintaining spreadsheets and confidential files, completing work order forms, and maintaining front office activities
  • Ensure that all files are processed accurately
  • Provide quality assurance of documentation
  • Other special projects as assigned


  • Minimum of two (2) years' experience in an administrative office environment
  • Experience working with under-served populations
  • Must be able to work with people from diverse backgrounds with an understanding of culturally-appropriate service delivery methods
  • Strong computer skills including Microsoft Work, Excel, and Outlook
  • Effective written and oral communication skills
  • Experience with electronic and paper filing systems

Additional Preferred:

  • Associates Degree preferred
  • Bilingual in English and Spanish
  • Familiar with HMIS data system
  • Valid California driver's license and dependable transportation with adequate insurance
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.