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Advocacy Supervisor

Program | San Diego, CA | Full Time

Job Description

Title:                    Advocacy Supervisor

Reports to:         Program Manager or Assistant Program Manager

Status:                Full-time, Non-exempt

ORGANIZATIONAL OVERVIEW

Voices for Children is the Court Appointed Special Advocate (CASA) program for San Diego and Riverside Counties. The mission of Voices for Children is to transform the lives of abused children by providing them with Court Appointed Special Advocates (CASAs).  VFC believes that every child deserves a safe and permanent home, and to that end, our vision is to provide a CASA to every child in foster care who needs one, monitor every court file in the system, and advocate to improve the lives of San Diego County’s foster children.

Recruited, trained, and supervised by VFC, our volunteer CASAs interface with key agencies, legal counsel, and community resources to identify and protect the best interests of each foster child.  CASAs  act as fact finders for the juvenile court judge to ensure decisions are based on the most current and pertinent information about each child’s situation.  CASAs also provide emotional support as they guide their case children through the complex foster care system.  CASAs strive to ensure that each child’s unique needs are met. 

OVERVIEW OF THE POSITION

An Advocacy Supervisor will:  (1) ensure that the dependency children assigned to Court Appointed Special Advocate volunteers receive the advocacy they need; (2) ensure that the children’s best interests are presented to the Court by Court Appointed Special Advocates (CASAs); (3) ensure that the needs of the volunteers are met and that the volunteers are satisfied; (4) ensure that the policies and procedures of VFC are followed by all volunteers; (5) carry out all assigned responsibilities; (6) assist with volunteer recruitment and retention efforts; and (7) promote the mission of Voices for Children in the community. 

Our Advocacy Supervisors share common characteristics: they are bright and professional, insightful about human behavior, open to learning, comfortable in a non-profit work environment, and persistent and strategic in their advocacy efforts. Their time is spent interacting with our volunteers and with professionals in the child welfare community, editing and revising CASAs’ court reports, and of course, dealing with a myriad of administrative tasks.

The ideal candidate shares these characteristics, has a bachelor's degree and at least two years of professional work experience. Additional work experience may be substituted for a degree. The ideal candidate also has a background in volunteerism. This is a full time 40 hours per week position with some night and weekend hours required.

ADVOCACY SUPERVISOR RESPONSIBILITIES:

  • Maintain substantial knowledge regarding the CASA concept and Voices for Children policies and procedures

 

  • Sustain a working knowledge of court policies and procedures for the purposes of assisting CASAs in the advocacy of their assigned case children

 

  • Maintain an ongoing caseload involving a total of approximately 40-50 CASAs

 

  • Provide supervision and support to CASAs in the exercise of their duties

 

  • Establish at least monthly contact with all volunteers and maintain detailed records concerning all contact with volunteers and other parties involved in a child’s case

 

  • Review, edit and approve the accuracy and appropriateness of the CASAs’ court reports and related communications to the Court and agencies; type, copy, and route reports as necessary

 

  • Conduct annual evaluations with each volunteer; provide a written record of the evaluation in the volunteer file

 

  • Maintain accurate records concerning upcoming court dates

 

  • Attend and support CASAs at any and all team meetings, and Individualized Education Program meetings.  Attend court hearings with or in place of CASA volunteers as necessary to advise the Court as to status of a child.  Advocacy Supervisors do not appear in Court as a substitute for legal counsel, and do not offer legal advice or make legal arguments on behalf of children.  Although Advocacy Supervisors will review CASA submissions to the Court, Advocacy Supervisors do not serve as counsel for children and do not prepare legal documents intended to secure legal rights for those children.

 

  • Participate in case intake, case review, and the case matching/volunteer assignment process. In the conduct of case intake interviews and in all interactions with persons involved in the CASA process, Advocacy Supervisors must not provide information that could be construed as legal advice.  If a request is made for information that could be construed as legal advice, Advocacy Supervisors should refer the requestee to counsel for the child.

 

  • Manage the VFC Meadow Lark and outlying court offices in rotation with other Advocacy Supervisors

 

  • Facilitate a monthly "small group" meeting for volunteers in rotation with other program team staff

 

  • Provide support to other Advocacy Supervisors and the volunteer recruitment and training staff as needed and as assigned by the Program Manager, Director of Advocacy, Vice President of Programs and/or the President/CEO

 

  • Act as an instructor for volunteer training

 

  • Participate in the volunteer candidate screening and selection process

 

  • Participate in development and evaluation of volunteer training and continuing education curriculum

 

  • Attend and participate in peer mentor meetings

 

  • Assist in the development, implementation, and evaluation of the VFC strategic plan

 

  • Provide support to the Program Manager, Director of Advocacy, Vice President of Programs and the President/CEO

 

  • Serve on VFC committees as requested by the Program Manager, Director of Advocacy, Vice President of Programs and/or President/CEO

 

  • Continually work to further the Mission and Vision of Voices for Children

 

  • All other duties as assigned by the President/CEO

 

EDUCATION AND REQUIRED SKILLS

Our Advocacy Supervisors share common characteristics: they are bright and professional, insightful about human behavior, open to learning, comfortable in a non-profit work environment, and persistent and strategic in their advocacy efforts. Their time is spent interacting with our volunteers and with professionals in the child welfare community, editing and revising CASAs’ court reports, and of course, dealing with a myriad of administrative tasks.

The ideal candidate shares these characteristics, has a bachelor's degree and at least two years of professional work experience. The ideal candidate also has a background in volunteerism. This is a full time, 40 hours per week position with some night and weekend hours required.

 

ADDITIONAL INFORMATION

Standard work week is 40 hours; however, employees are expected to work any additional time necessary to meet deadlines and complete assignments.  Evenings and weekends may be required.  Additional hours are subject to overtime pay.  The VFC office shall be open for business during the following hours, except as hereinafter noted:  Monday through Friday:  8:00 a.m. to 5:00 p.m.  Coverage at the office by the program and office staff shall be according to such schedule as developed by the President/CEO.

Physical Requirements

  • Able to lift 25 lbs
  • Able to bend and stoop
  • Able to sit for prolonged periods of time
  • Able to sit at a desk and view a computer screen for up to two hours
  • Able to speak into and use a telephone for long periods of time

Work Environment

  • Professional office environment
  • Fast paced working with multi-level distractions

Special Conditions

  •  Able to drive and travel in the San Diego region
  • ·Able to work extended hours as needed, with some nights and weekends required

Pay rate: $20/hour

 

APPLICATION PROCESS:

Please apply via our careers site by clicking on www.jsco.re/1oa3l

No phone calls, please.  Position open immediately and will remain open until filled.

PLEASE NOTE: In addition to your cover letter and resume, you must submit an essay of no more than 500 words describing a difficult decision you have made recently & how you made that decision.

You can only upload one file; you can include your essay in the same file as your resume.  Please also remember to include a cover letter where indicated.  Thank you!  

The person who is offered the position will undergo a background check, including a DMV record review, FBI and DOJ fingerprinting, and a check of the Child Abuse Central Index. Our hiring process includes an initial phone interview and at least three in person interviews with current VFC employees. We offer a competitive salary with full benefits. Please submit all application materials to be considered.  

Voices for Children is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”