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Recreation Programs Assistant

Recreation Programs | Reston, VA | Full Time

Job Description

Are you passionate about tennis? Do you want to enrich the lives of youth?  Are you motivated to give back to communities and to provide programs and services that positively impact people?

The United States Tennis Association, Mid-Atlantic Section has an opening for a full-time Recreation Programs Assistant, primarily focusing on Fairfax County. Reporting directly to the Senior Manager, Recreation Programs this key member of the Recreation Programs team will support and help implement USTA MAS After-School Programming and other Direct Provider Programming.

PRIMARY JOB DUTIES AND RESPONSIBILITIES:

  • Support the Recreation Programs team in the development, organization and implementation of USTA MAS After-School Programming and other Direct Provider Programming, mainly in Fairfax County

  • Assist with the registration process for participants and fiduciary tasks such as payments and associated paperwork

  • Creation of new programs which including initial contact, research of new target areas, data analysis and connecting leads

  • New customer support for both the schools and the participants

  • Marketing assistance (i.e. creation of flyers, newsletters, social-media posts, etc.)

  • Recruitment of coaches, on-court training for new coaches, development and onboarding of new coaches, and filling in for coaches as needed

  • Maintain and update databases using various software programs

  • Administrative reporting, data entry, phone calls, conference calls, webinars, trainings, and on- court work as required

  • On-court work hosting youth tennis events and community demonstrations

  • Other duties as assigned

QUALIFICATIONS:

  • Highly motivated self-starter, enthusiastic personality with desire to promote and grow tennis

  • Work as a member of a team as well as independently

  • Strong organizational, time management, and prioritization skills required

  • Excellent written and verbal communication skills

  • Ability to manage difficult situations while staying calm and collected under pressure

  • Innovative, creative thinking and problem solving

  • Provide exceptional customer service and can develop and maintain positive and productive working relationships

  • Must be flexible to changes and open to new ideas

  • Computer experience in Microsoft Office programs

  • Able to meet travel demands and work weekends as needed

  • On-court tennis experience preferred

  • Knowledge of the target area preferred

  • Residing at or near the target area preferred

EDUCATION & EXPERIENCE:

  • Bachelor degree preferred

  • 1-2 year related experience

TRAVEL/SCHEDULE DEMANDS:

  • This position frequently works outside of nontraditional, core business hours, including possible evening and weekend work

  • Meetings and events throughout Mid-Atlantic Section as required

  • Tennis events, workshops, and other national/local events and meetings as budget and schedule permit