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Marketing & Sales | San Francisco, CA

Job Description

Copywriter - UserVoice (San Francisco)

For you is writing a passion more than a job title? Do you agonize over finding just the right word that makes a tagline pop? Do you have a knack for writing copy that’s engaging, informative but also quirky and fun? Does reading the average press release make you cry inside? Did you already spot the grammatical error(s) in the preceding sentences (and are you already mentally rewriting this to make it better)?

If you answered yes to all of those questions then we think you’ll like working with us at UserVoice. We have a love of good writing but not enough hours in the day to do it ourselves (which you can probably tell if you browse enough). That’s where you, as our first ever copywriter, come in. You’ll be doing a little bit of everything from press releases to landing page copy to taglines to blog posts. It’s worth noting that UserVoice is a great place to work but not if you need to be mentored in your craft: the right candidate may not have 20 years of experience but they’ll probably have at least a couple (but feel free to try and prove us wrong).

You can read more about what we do below (and definitely check our our company values and what to expect about working here) but we think you’ll most like working here because your witty prose will been seen by millions and actually improve people’s lives. We know that our product saves people time and frustration and with your expert skills of communication we’ll be able to do both of those things for more and more people.

Interested? Great! Please send us your resume, cover letter, writing samples and the following:

  • A rewritten version of this job posting. We’ve not done any editing on it so it should be easy to make it much, much better.
  • Look at these designs for conference banners, pick one and come up with 2 versions of alternate copy for it (be sure to tell us which one you’re rewriting).

Thanks for taking the time to apply and we look forward to working with you.

About UserVoice

UserVoice is the complete, modern, web-based customer service solution that’s easy to set up and incredibly easy to use. UserVoice has created the web’s most complete customer service solution by combining UserVoice Helpdesk, the easiest customer support solution you (or your customers) will ever use, with UserVoice Feedback, our unique take on online forums that enables companies to do customer engagement at scale. UserVoice is also designed to be embedded wherever your customers are with plugins for your website, iPhone/iPad app, and Facebook page. With UserVoice, companies can spend their time becoming experts on their customers, not on their customer service software.

Founded in 2008 and the inventors of those feedback tabs you see all over the web (which 182 people see every second), UserVoice’s products are used by over 90,000 organizations including Rackspace, SwiftKey, Microsoft, IGN, Zynga,, HipChat - in 170 countries. If you actually read down this far then please work the phrase “I deserve kudos" into your cover letter. UserVoice is also easy on your wallet with plans starting at $0 / month. Get started today at


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Resumes received by UserVoice from search firms are considered unsolicited and will be kept as UserVoice’s intellectual property or deleted as appropriate unless a contractual obligation exists between UserVoice and a search firm.