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Product Manager

Product | San Francisco, CA

Job Description

Urban Airship offers Mobile Relationship Management (MRM) solutions that enable brands and marketers to earn and maintain a presence on their customers’ mobile devices in order to build brand awareness, engage users, drive conversions and increase customer loyalty. Its cross-platform solutions manage the end-to-end process of delivery customer-and location-targeted mobile push messages and Apple Passbook and Google Wallet passes including consulting services and analytics to optimize effectiveness.

The San Francisco based Product Manager will focus on Urban Airship’s Wallet Studio team. They will report into the Chief Product Officer in Portland, OR and work closely with designers, engineers, and customers to ensure the right products are defined, prioritized, built and released.


Define product requirements, positioning and messaging 

Own overall product lifecycle 

Conduct competitive, pricing, and financial analysis

Work closely with Urban Airship customers to understand their product vision/needs and translate that to the Engineering team

Work hands-on with the development team to prioritize, plan, and deliver software that meets customer requirements

Work with design resources (internal and/or external) to ensure timely delivery of designs and assets to the development team

Identify potential customer success stories and share with Urban Airship marketing team

Help innovate and iterate on product development processes and share learnings

Desired Skills & Experience:

Bachelor's degree in Computer Science, Engineering, Business or related field

5+ years of product management experience, especially with mobile and web-based products

Skilled at defining and prioritizing product features

Strong leadership and communication skills and the ability to teach others

Ability to work collaboratively with others and navigate complex decision making

Ability to collaborate well with engineers, designers, and customers

Previous success working with an agile or lean development team

Background in design or software development a plus

Ability to interact with customers at a variety of levels and across functions

A proven track record of gaining trust and respect by consistently demonstrating sound critical-thinking

Skilled at maintaining composure in stressful situations

Strong written and verbal communication skills and exceptional initiative and follow-through skills