Systems Administrator #595
Engineering | Alexandria, VA | Full Time
*****Security Clearance required: Top Secret/SCI with Polygraph*****
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related ITEMS UFS infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling mission success.
We seek to build a team of system administrators who can perform multiple functions. We understand that people have specialties, but seek people open to cross training and willing to apply their skills in multiple arears.
•Develops technical solutions to complex problems which require the regular use of ingenuity and creativity.
•Applies extensive technical expertise, and has full knowledge of other related disciplines.
•Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives and approaches to assignment. Completed work is reviewed from a relatively long-term perspective, for desired results.
•Guides the successful completion of major programs and may function in a project leadership role. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives.
•Represents the organization as the prime technical contact on contracts and projects. Interacts with senior external personnel on significant technical matters often requiring coordination between organizations.
Qualified individuals will have experience in one or more of the following areas:
•Desktop Image Management
•Virtual Desktop Infrastructure (VDI) Support Services
•Home Directory and Profile Support Services
•Print, Fax and Scan Support Services
•Unified Communications Support Services
•E-mail Support Services
•Desktop Software Support Services
•Desktop Entity Support Services
•Directory, Authentication and Account Mgmt- O&S - Expanded 12x5
•Domain Name Services
•Dynamic Host Configuration Protocol (DHCP)
•Patch Management (Windows)
Operations and Support
•Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
•Perform regular security monitoring to identify any possible intrusions.
•Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
•Perform regular file archival and purge as necessary.
•Create, change, and delete user accounts per request.
•Provide Tier II & III/other support per request from various constituencies. Investigate and troubleshoot issues.
•Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
•Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
•Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
•Maintain operational, configuration, or other procedures.
•Perform periodic performance reporting to support capacity planning.
•Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
•Create and maintain documentation to help train employees resolve day to day issues and knowledge transfer.
•Identify and execute process improvements and other enhancements that improve operational efficiency.
•Meet the qualifications of one of the customer specified levels (0-4)
•Generally recognized as a leader in the industry in their area of expertise; sought out by others in the area of expertise for advice and guidance
•Provide expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter
•Serve as technical expert on executive-level project teams providing technical direction, interpretation and alternatives.
Expertise is in a particular area of Information Technology (e.g., Cybersecurity, Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management).
•Perform highly specialized and technical tasks associated with the most current and cutting-edge technologies
•May serve as a technical consultant to a project or a number projects dealing with area of technical expertise
•Coordinate with contract management and Government personnel to ensure the problems have been properly defined and the solutions satisfy customer needs.
Skills & Tasks:
Exceptionally Complex - researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.
Individual Work / Teamwork or Leadership / Management
Leadership/ Management - Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.
Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.
Education/Min Years Experience:
HS/GED -- 10 years experience, Associates -- 8 years experience, Bachelors -- 6 years experience, Masters -- 4 years experience, PhD -- 2 years experience