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Integration Solutions Manager

Sales Engineering | Redwood City, CA | Full Time

Job Description

About Turn Inc.

Turn delivers real-time insights that transform the way leading advertising agencies and marketers make decisions. Our cloud applications and Internet-scale architecture work together to provide a complete picture of customers, execute cross-channel campaigns, and connect with a worldwide ecosystem of over 100 partners. Turn is headquartered in Silicon Valley with offices in Amsterdam, Charlotte, Chicago, Dallas, Hamburg, Hong Kong, London, Los Angeles, New York, Paris, San Francisco and Singapore.   For more information, visit turn.com or follow @turnplatform

Please take a moment to view our award-winning culture video at: http://www.turn.com/working-at-turn/

The Integration Solutions Manager will lead, design, coordinate and implement the integration of technology service providers into Turn’s platform technology ecosystem. Reporting to the Director of Sales Engineering, the Integration Solutions Manager is the primary resource and partner to the Business Development and Product Management teams for leading our partner integrations. The Integration Solutions Manager plays a critical role in actively driving and managing the technology evaluation stage of the partnership process, working in conjunction with internal and external stakeholders as the key technical advisor and product advocate for our platform. Proven communication skills, problem-solving skills, and knowledge of integration best practices are critical to successful performance in this role. This role requires full understanding of all aspects of the software development life cycle and is the primary lead of all partner integration projects.

Responsibilities:

  • Lead technical integration with new partners into Turn’s Cloud Marketing Platform
  • Orchestrate integration projects and corresponding strategies between business units, product management, program management and development teams
  • Ensure that integration planning and practices are aligned with strategic business goals and the company’s overall strategic vision
  • Work with business development team to negotiate terms of SLAs
  • Responsible for validating integration projects meet business requirements and goals, align with product strategy and fulfills end-user requirements
  • Develop and roll-out standard processes to support and facilitate integration projects and initiatives
  • Lead planning, executing, and managing the strategic integration of new technology partners into existing systems and infrastructure
  • Collaborate with external and internal teams (data analysts, product, development and quality engineering) to test and validate newly-incorporated integration measurement steps
  • Lead and support the testing phase of development in order to identify and remedy potential problem areas
  • Identify all technical integration and deployment issues of assigned accounts
  • Evaluate results of integration projects, report and influence business and product strategies based on findings

Qualifications

Ideal candidates are self-motivated with a proven track record in deployments and integrations for Big Data analytic platforms, DMP, DSP/SSP or Ad Exchange Platforms, SEM, Marketing Automation or Third Party Ad Servers within the digital advertising ecosystem. They will have extensive knowledge of ad industry technologies including auction-based ad exchanges, ad serving, behavioral targeting, performance optimization and analytics. An ideal candidate is comfortable in the dynamic atmosphere of a technical organization that develops leading edge technologies which require expanding your knowledge on a monthly and even weekly basis, all within a dramatically expanding partnership program. They must possess strong presentation skills and be able to communicate professionally in written responses to emails, SOWs, partner meetings and when submitting reports. Organized and analytical, candidates must be able to navigate around obstacles through creative and adaptive approaches.

  • BS/BA degree in Computer Science, Business Administration, or other analytical/quantitative discipline is preferred
  • 7+ year experience in the software industry in a customer facing role. Experience in the Enterprise Software as a Service(SaaS) technology deployment
  • Ability to maintain a high level of customer service while managing multiple engagements
  • Ability to communicate ideas in both technical and user-friendly language
  • Strong analytical skills. Ability to collect and analyze input from multiple sources
  • Strong time management skills; ability to multi-task, prioritize and execute tasks in a high-pressure environment
  • Strong project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc
  • Superior verbal and written communication skills, including the ability to listen carefully, influence and network with a broad spectrum of internal and external colleagues and customers
  • Resourceful problem solver, driven by results and comfortable working in a start-up environment
  • Self-starter, reliable, honest and a proven team player with keen attention to detail
  • Experience with business and technical requirements analysis, business process modeling/mapping and methodology development, and data mapping
  • Strong background in risk management methodologies as they relate to integration
  • Outstanding writing and documentation skills; ability to explain complex technical concepts to non-technical audiences
  • Able to conduct research into application integration issues and products

Locations: SF/Redwood City

In addition to our great environment, we offer a competitive base salary, bonus program, stock options, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Turn.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.