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General Manager

Operations | Indianapolis, IN

Job Description

General Manager, Indianapolis

My client is the leader in mobile technology and transportation logistics best practices. The company is in a billion dollar industry and has proven its model.

The General Manager is a key leadership role. As the leader in Indianapolis, you will roll out a technology and customer service platform in the region, and you will set the tone for the companies presence. Communicating between the customer and internal teams, participating in the translation of requirements and procedures, customer support, and internal team development are all part of the role. While continual improvement and a focus on quality are constants, we believe in solving local problems with local solutions, so understanding your market is crucial. The ideal candidate has entrepreneurial sprit and possesses driving ambition to achieve and maintain service excellence.


  • Strong experience developing and implementing business plan strategies
  • Data driven and proactively acts on insights in order to optimize the business
  • Demonstrated ability to lead an organization
  • Large scale project management skills
  • Business Development experience a plus
  • Strong oral and written communication skills
  • Excels in fast paced environment
  • Consulting background, change management implementation experience a plus
  • Operational expertise in organic geographic growth
  • IT savvy
  • Willing to travel for project term
  • Bachelors Degree and Master’s Degree preferred


  • Define programs to ensure optimal performance resulting in high customer satisfaction
  • Personnel/staffing decisions and management of human resources
  • Responsible for business unit revenue growth and expense control to maximize EBITDA and cash flow
  • Principal point of contact to municipal stakeholders at all levels
  • Provide management of corporate and field operations
  • Create and enforce policies along with associated reporting and performance metrics that are designed to improve the customer experience
  • Analyze data and take proactive steps to improve company performance trends
  • Operational training program development and execution

Application Instructions:

We receive 100's of resumes. If you want to be considered for the position you must dedicate 20 minutes to answer a brief questionnaire so we can get a sense of who you are:


*TrumpSource is a San Francisco based search firm. We work with executives of early stage venture funded technology companies to find and attract the talent to turn company vision into success.