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Banquet Captain

Food & Beverage | Gaylord, MI | Full Time

Job Description

About Us:

    Treetops Resort offers guests a true northern Michigan retreat with over 2,100 breathtaking acres, 81 holes of championship golf, including Threetops, North America’s #1 Par 3 course, and 23 ski slopes.  Treetops Resort caters to all kinds of guests, from sports professionals and celebrities to business executives and families. 

      Recently, Treetops Resort secured $4.5 million to aid in resort renovations and improvements to the Lodge and the Inn. This modernization project marks an exciting next chapter at Treetops Resort and the energy and anticipation are high as work is already under way! Read about our progress at

      Complementing the ample outdoor activities are unique culinary experiences, full-service convention and event venue, and guest accommodations that will be highly sought after as the modernization project commences.

      Treetops Resort is committed to offering competitive salaries and benefits. Additionally, you'll also find opportunities to expand your work experience through our commitment to ongoing training and development. Treetops Resort is an equal opportunity employer.

About the Position:

Key Responsibilities:

  • Leadership, Management and Accountability for Banquet Front of House staff
  • Communicate with guests in friendly and engaging manner
  • Understand and be able to serve a meal by reading written instructions (BEO)
  • Work as a team with other wait staff and kitchen staff
  • Dining room set up and cleaning
  • Run pre-meal meeting
  • Be the direct contact with the kitchen
  • Diagram and assign pre meal duties
  • Billing and gratuity allocation
  • Weekly wait staff scheduling


  • Previous experience in banquet or event front of house operations
  • Able to bend, carry and lift up to 40 lbs.
  • Able to work long shifts on your feet
  • Must be 21 years or older to operate company vehicle
  • Must have a valid drivers license 


  • Competitive compensation
  • Discounted employee meals
  • Discounted resort merchandise
  • Golf & Ski Passes
  • Discounted golf & ski instruction
  • Discounted room rates
  • Spa discounts
  • Discounted fitness membership
  • Discount at our On-site Licensed Child Care Center