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Business Operations Coordinator

Corporate Services | Indianapolis, IN | Full Time

Job Description

Thompson Thrift is seeking a Business Operations Coordinator to work out of the corporate office in Indianapolis, IN. The Business Operations Coordinator will provide assistance company-wide with the creation, alignment, and auditing of company policies, procedures, checklists, guides, forms, manuals, dashboards, and meeting protocols.  This role will also conduct regular audits for accountability. 

The Business Operations Coordinator will work with available software solutions to automate and systematize auditing procedures and to assist in reporting metrics to senior company leadership, including, the Executive Team, on a monthly, quarterly, or annual cadence. The Business Operations Coordinator will have the support of senior company leadership in auditing and enforcing policies and procedures, with access to the Training and Leadership Development team to coordinate training and education to team members on all policies and procedures.


Duties & Responsibilities:

  • Assist in the execution of strategy to improve efficiency within company operations via company policies, procedures, checklists, guides, forms, manuals, dashboards, and meeting protocols.
  • Audit to ensure compliance with all policies, procedures, and manuals.
  • Assist in regular updates to all policies, procedures, and manuals.
  • Commit to standardization of existing processes and new process implementation.
  • Report discrepancies and concerns to Business Compliance Manager.
  • Provide feedback to technology team and management in team meetings.
  • Collaborate with the team on the creation, alignment, and auditing of company policies, procedures, checklists, guides, forms, manuals, dashboards, and meeting protocols.
  • Systematizing audit procedures and reporting on a monthly, quarterly or annual cadence.
  • Other duties as assigned

Qualifications:

  • Bachelor's degree in Business Management, Real estate development, or related field of study.
  • Real Estate Development, Construction Property Management, and Corporate Operations experience or related field of study.
  • Ability to gather, audit, and document findings via internal auditing reports.
  • Certification in Lean Six Sigma is preferred.
  • Organized, analytical, excellent written and verbal communications skills, rule follower, logical, and methodical with a mind for process improvement.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personal hoists, ability to climb ladders and negotiate work areas under construction. Performing this job will sometimes require the employee to walk work sites that do not have infrastructure, this includes walking on uneven surfaces, through mud, through ruts, etc. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performing this job requires the use of hands to finer, handle, or feel objects, tools or controls, sit, talk and hear (bells, whistles, etc.), stand, climb, balance, stoop, kneel, crouch, or crawl. Employees must occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and the risk of electrical shock. The noise in these work environments is usually moderate to very loud.
*May perform other duties as assigned.

At Thompson Thrift, we work to fulfill our mission daily 'to positively impact our team members and the communities we serve.' As a successful, 30+ year development and construction company, we are looking for team members who are inspired by our mission and share our core values of leadership, excellence and service. Our property management teams work in a fun, fast-paced work environment and have tremendous room for professional growth. Full time position with benefit package including health insurance, vision, dental, short and long-term disability, 401K and paid time off.

Are you ready to join our team?