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The Lake Club | Youngstown, OH | Full Time and Part Time

Job Description



Are you looking for a career in the aquatics industry?! Well we have the perfect opportunity for you to bring your management experience outside at The Lake Club! We are currently looking for a Pool Manager to join our growing family. The Pool Manager will be responsible for the overall operations of the pool department, ensuring pool area cleanliness, maintain a safe swimming environment, and maximizing guest comfort and satisfaction at all times.

Duties and Responsibilities:

  • Closely follow State and local guidelines to maintain a clean and safe swim environment
  • Monitor departmental service levels ensuring state and local compliance standards are met
  • Actively coach, mentor and develop team members
  • Oversee facility employees including lifeguards
  • Create and administer employee schedules based on business volume
  • Monitor employee breaks, time and attendance; Monitor actual labor vs. budgeted labor
  • Manage the cabana rental process and staff coordination; Assign a cabana host for cabana rentals; coordinate the preparation of cabanas for guests as needed
  • Monitor wet areas for guest safety
  • Oversee/monitor safety of all swimmers
  • Chemical maintenance and record-keeping
  • Test water and adjust chemical levels
  • Maintain a clean, safe, fully stocked and well organized pool area
  • Sign in members daily
  • Restrict pool access to Lake Club members and their guests
  • Assist guests with towel distribution and lounge chair set up
  • Properly open and close each shift according to Standard Operating Procedures
  • Liaise with other departments as operational issues arise
  • Respond to guest requests, complaints or inquiries professionally, courteously and promptly
  • Effectively resolve guest complaints
  • Communicate to management all occurrences involving staff or guests that require attention
  • Enforce pool rules; administer pool closing during inclement weather and bio hazard
  • Other duties and responsibilities as assigned.

Preferred Qualifications:

  • Minimum of two years lifeguarding or relevant pool experience
  • Have or obtain Lifeguarding, CPR/AED and First Aid Certifications
  • Being a certified trainer and ability to conduct training courses preferred but not required
  • May be asked to acquire Certified Pool and Spa Operators License
  • Must successfully complete prerequisite swim test
  • Team player with a great “Can Do” attitude