Canadian Sales | Toronto, ON, Canada | Full Time
Teknion creates furniture that connects people, technology and spaces. We hold to a simple yet powerful principle: design does matter. We are a different kind of company–one with an entrepreneurial spirit defined by passion, curiosity and bold, creative thinking. A privately held company with a youthful entrepreneurial spirit, we recognize the vast skills, knowledge, perspectives and cultural contributions that diversity brings to Teknion. Because different perspectives and experiences trigger creativity and innovation, diversity is integral to our success. Our employees are the heart and soul of our business. To support their development is to enhance our biggest asset.
The Salesforce (SFDC System) Administrator is a countable for the maintenance and support of the Salesforce.com (SFDC) system. They are responsible for insuring the CRM system is a useful tool for the sales team and also support the training and users on the use and the processes related to the CRM system.
Manage the 330 internal users, new user setup, coordination with IT and end users, as well as activation and deactivation of user licenses.
Responsible for Data Management of the system including mass data uploads, transfer and deletion of data. Duties will also include putting out guidelines on the maintenance of data.
Take the lead on all production support issues related to SFDC and manage the process through the use of case management and production support Chatter group.
Key support on reports and dashboards, including creating reports for users.
Lead technical support for both the service and sales modules as well as lead on all testing of enhancements for both the sales module and service module.
Responsible for training users, including regular updates on tips and tricks for the system.
Being the point of contact as the Teknion Subject Matter Expert and champion of the SFDC system.
Post Secondary degree in Business Administration, IT , Sales or Marketing
Minimum 2 years related experience, ideally with a background in a supporting sales and or marketing.
Salesforce.com experience an asset, preferably a certified SFDC system Admin.
Must demonstrate excellent project management skills.
Must be highly organized with the ability to multitask
Excellent interpersonal and communication skills
Proficient in Microsoft,Word, Excel, and Powerpoint and Microsoft Project. Database knowledge also an asset
Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position
Why you should grow with us!
Company Paid benefits
Group RRSP plan
Excellent work environment and culture
Corporate perks and discounts year round