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Customer Success Intern

Customer Success - Supplier Success | San Francisco, CA | Part Time and Internship

Job Description

About Taulia:

Taulia delivers working capital solutions that make it easy for businesses to free up cash, accelerate payments and improve supply chain health.

Since founding in 2009, we’ve envisioned a world where every business thrives by liberating cash. Today, our team of financial gamechangers have built a network connecting 1.5 million businesses across 168 countries and accelerated more than $80 billion in early payments. 

Using our state-of-the-art platform, businesses now have the option to choose when and how to pay and get paid. It sounds simple. But our painless process provides both buyers and suppliers the chance to skyrocket their cash - cash to fuel economic growth all over the world. It’s win-win for everybody.

About the Job:

We're looking for a Customer Success Intern to join our team based out of our San Francisco, CA headquarters.  At Taulia, you'll be a critical member of a fast-growing and constantly evolving supplier marketing team who works well together, but thrives off autonomy and operates independently.

You will be a customer success intern, with the ability to work creatively in a rapidly growing start-up environment. The right individual will have a knack for talking to people and be stellar at documentation.

If you've ever wanted to be a part of a team of like-minded entrepreneurs who truly know what it means to get sh*t done, we want to talk to you.

The ideal candidate will have immediate availability to join in a part-time capacity, for a minimum of 10 weeks. 

Responsibilities Include:

  • Outreach to users via phone and email communication.

  • Documenting and analyzing user behavior.

  • Troubleshooting and resolving user challenges from a Customer Success perspective.


  • High School Degree or GED

  • Exceptional communication skills, especially written and phone

  • Solid documentation skills

  • Comfortable cold calling.

  • Strong attention to detail

  • A positive working attitude toward all people

  • Capable of working independently

  • Understands financial concepts

Taulia is a rapidly growing San Francisco based start-up with fantastic job benefits, tier one investors and an entertaining yet fantastically competent culture.  Taulia is an equal opportunity employer seeking only the most driven (and humorous) entrepreneurial minded individuals to join our journey.

If you take your job seriously, but not yourself. If you enjoy the wild ride of start-up life and being a part of a team that knows how to debate, work with passion, and laugh. If you can make a positive impact on a company's core culture then apply now.