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Account Manager, EMEA

Sales | London, United Kingdom | Full Time

Job Description

Join the Mobile Future with Tapjoy

Tapjoy is a creative workplace, comprised of people with different backgrounds, cultures, skill sets, and global perspectives. With offices all over the globe, Tapjoy provides mobile engagement and monetization services for leading advertisers and app developers. Advertisers rely on Tapjoy's diverse suite of rewarded Interplay™ ads including video and rich media to impact performance. Developers utilize our technology and mobile expertise to acquire and monetize users. The Tapjoy SDK is currently embedded in over 20,000 mobile apps, reaching 620 million monthly active users. Additionally, Tapjoy works with Fortune 500 brands and the Top 200 grossing app developers.

Here at Tapjoy, we promote a Joyful, Engaged, Trustworthy, and Innovative workplace with our company core values, and regularly celebrate and recognize the people who embody our values. Tapjoy believes its people are its greatest investments and we take extra care to support your time inside and outside of work with a multitude of benefits. In order to maintain what makes us so special here, we are committed to continued education and involvement in our community to protect and expand our one-of-a-kind workplace.

Position Title: Account Manager, EMEA, London

Position Description/Responsibilities:

We are seeking an Account Manager in our London office to work closely with the sales team to actively engage in the growth of existing and new business opportunities within the mobile advertising landscape.  Essential duties and responsibilities may include, but are not limited to:

  • Support sales organization with global revenue growth opportunities

  • Take overall responsibility for booked campaigns to maximize the delivery of the activity and upselling new opportunities.

  • Set up and create new campaign opportunities in collaboration with Sales Managers and Ad Ops.

  • Provide pre-sales support to the sales managers through guidance on campaign strategy, volume estimates, bid suggestions and deck creation.

  • Execute, complete and fulfill proposals for clients. Assist in filling out advertising spec templates and answering questions about inventory and specs as needed

  • Develop and maintain a process for EMEA team to streamline collateral building, and ensure all internal resources are documented

  • Establish and maintain strong client relationships with assigned agency and client contacts in order to maximise growth within existing accounts. This will include face to face meetings, telephone and e-mail communication.

  • Maintain complete understanding of the Tapjoy product suite, policy, and advertising dashboard in order to best advise clients on campaign activations.

  • Take responsibility for the development and delivery of mid and post campaign reporting.

  • Maintain records of client contact in Salesforce.com

What are we looking for:

  • A proven experience within a digital media sales environment. Mobile not essential but you must be excited by and “get” the space.

  • A digital account management background – you know what it takes and the importance of tracking campaigns day to day.

  • A passion for servicing customers so brilliantly they look forward to hearing from you.

  • A capability to communicate very effectively – both written and verbal.

  • A self motivated, down to earth, friendly, roll your sleeves up kind of disposition who thrives in a smaller team environment

  • Strong organisational and management skills that define your day to day activity

  • A combination of a ‘start-up team ethos’ alongside an ability to operate independently with minimal supervision. 

Tapjoy is a one-of-a-kind workplace, comprised of people with different backgrounds, cultures, skill sets and global perspectives. In order to maintain what makes us so special here, we support work-life balance both inside and outside the office in many ways.

If you want to learn about building an amazing team with industry-leading technology, you want to surround yourself with brilliant, passionate entrepreneurial teammates at Tapjoy.

Tapjoy is an equal opportunity employer. We believe that diversity and inclusion lead to stronger, more innovative teams and better business results; we want to draw from the broadest talent pool possible and encourage qualified applicants. Tapjoy does not discriminate on the basis of sex, race, ethnicity, color, age, sexual orientation, gender (including identity and expression), disability (mental or physical), religion, national origin, citizenship, marital status, military or veteran status, or any other protected classification protected by applicable law; we will provide reasonable accommodations for qualified individuals with disabilities, and pursuant to applicable fair chance ordinances, we will consider for employment qualified applicants with arrest and conviction records.

For more information, please visit www.tapjoy.com.