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Human Resources Manager

Administrative | Washington, DC | Full Time

Job Description

Human Resources Manager



Takoma Wellness Center is a family owned and operated medical marijuana dispensary in NW DC with a reputation for exceptional and caring customer service.  We believe in a warm, friendly, and professional environment and embrace diversity of all types.


This is a full-time exempt position; the HR Manager is a vital part of driving the growth and success of TWC. In close collaboration with the executive management team, reporting directly to the President, the HR Manager is responsible for a wide range of duties in this fast paced, growing environment. An experienced, passionate, and committed leader is required for this position.



Recruitment & Talent:

  • Follow standardized best-practice recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce, develop talent, and retain it.
  • Execute offer process, employee onboarding, and new employee training programs.
  • Ensure the company has adopted best practices in hiring and employment matters, both to meet all regulatory and compliance standards and to create a great place to work.


Employee Relations and Engagement:

  • Support management by providing advice and counsel on human resources issues. Build relationships with employees to proactively enhance performance.
  • Recommend employee relations practices to establish a positive employer-employee relationship to promote a high level of employee morale.
  • Manage feedback and recognition programs.
  • Drive employee communications program.
  • Conduct employee safety training to prevent injuries in the workplace.  
  • Supports and promotes diversity in the work environment.
  • Work with COO and General Manager regarding staff disciplinary issues.
  • Conduct Prevention of Harassment and other necessary and relevant trainings for staff


HR - Compliance & Recordkeeping:

  • Develop and communicate HR policies, procedures, programs and laws.
  • Develop, analyze, and update the company’s employee handbook on policies and procedures.
  • Maintaining affirmative action programs.
  • Creating and revising job descriptions.
  • Implement and keep management informed of changes in local or federal laws or regulations, including employee-related licensing.
  • Maintain knowledge of industry trends and employment legislation.
  • As required by law and plan documents, document and retain employee, HR general compliance and benefit plan records.
  • Oversee compliance with specific cannabis-related regulations relating to certifications, immunizations, and other.
  • Manage accommodation requests.
  • Manage regulated leave programs including DC FMLA, DC Paid Family Leave, and DC Sick and Safe Leave.
  • Maintain and update, as directed, an operations and procedures manual that will ensure effective internal communications and operations.


Performance Management:

  • Give ongoing coaching and counsel to managers related to employee concerns, company programs, development, disciplinary counseling, and actions, and improving employee retention etc.
  • Manage employee relations and investigations within the organization.
  • Provide employees and managers with advice and counsel on employee relations issues.
  • Monitor and advise managers and supervisors in performance coaching. Monitor the implementation of a performance improvement process with non-performing employees.
  • Participate in administrative and relevant staff meetings.


  • Lead competitive market research to establish benefit programs that help to recruit and retain superior staff.
  • Administer benefit programs.
  • Counsel on benefits and leave programs as related to workers' compensation, short-term disability, long-term disability, family medical leave (FMLA), and other leaves.


Compliance Related Task:

  • Review New Patient packets.
  • Assist with review of proper discount applications.
  • DOH Licensing tracking.
  • Review of Patient files in Leaf Logix and METRC for compliance with DOH guidelines.





  • 5-7 years operations or HR leadership experience inclusive of recruiting.
  • Basic knowledge of current human resources principles, practices, and processes.
  • Working knowledge of district and federal labor regulations.
  • Proficient with Word and Excel or Google Docs and Google Sheets.
  • Ability to work effectively with all levels of employees while inspiring respect and credibility.
  • Able to exercise effective judgment, sensitivity, creativity to changing needs and situations.
  • Able to establish and maintain healthy working relationships with people in the course of work.
  • Excellent communication, and interpersonal skills.
  • Strong level of influence and negotiation skills.
  • Problem analysis and resolution skills.
  • Bachelor’s degree or equivalent work experience.
  • Background in nonprofit or healthcare work helpful.

Physical Requirements / Work Environment: Works in a normal office environment with conditioned air, controlled temperature, and artificial lighting conditions.  Long periods of sitting.  Long periods of screen use.  Ability to climb stairs to access office (although a ramp to upstairs office is available).  Frequent verbal communication in person and by phone Extensive interpersonal interactions.   Ability to work onsite.