Human Resources Manager
Administrative | Washington, DC | Full Time
Human Resources Manager
Takoma Wellness Center is a family owned and operated medical marijuana dispensary in NW DC with a reputation for exceptional and caring customer service. We believe in a warm, friendly, and professional environment and embrace diversity of all types.
ABOUT THE JOB
This is a full-time exempt position; the HR Manager is a vital part of driving the growth and success of TWC. In close collaboration with the executive management team, reporting directly to the President, the HR Manager is responsible for a wide range of duties in this fast paced, growing environment. An experienced, passionate, and committed leader is required for this position.
Recruitment & Talent:
- Follow standardized best-practice recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce, develop talent, and retain it.
- Execute offer process, employee onboarding, and new employee training programs.
- Ensure the company has adopted best practices in hiring and employment matters, both to meet all regulatory and compliance standards and to create a great place to work.
Employee Relations and Engagement:
- Support management by providing advice and counsel on human resources issues. Build relationships with employees to proactively enhance performance.
- Recommend employee relations practices to establish a positive employer-employee relationship to promote a high level of employee morale.
- Manage feedback and recognition programs.
- Drive employee communications program.
- Conduct employee safety training to prevent injuries in the workplace.
- Supports and promotes diversity in the work environment.
- Work with COO and General Manager regarding staff disciplinary issues.
- Conduct Prevention of Harassment and other necessary and relevant trainings for staff
HR - Compliance & Recordkeeping:
- Develop and communicate HR policies, procedures, programs and laws.
- Develop, analyze, and update the company’s employee handbook on policies and procedures.
- Maintaining affirmative action programs.
- Creating and revising job descriptions.
- Implement and keep management informed of changes in local or federal laws or regulations, including employee-related licensing.
- Maintain knowledge of industry trends and employment legislation.
- As required by law and plan documents, document and retain employee, HR general compliance and benefit plan records.
- Oversee compliance with specific cannabis-related regulations relating to certifications, immunizations, and other.
- Manage accommodation requests.
- Manage regulated leave programs including DC FMLA, DC Paid Family Leave, and DC Sick and Safe Leave.
- Maintain and update, as directed, an operations and procedures manual that will ensure effective internal communications and operations.
- Give ongoing coaching and counsel to managers related to employee concerns, company programs, development, disciplinary counseling, and actions, and improving employee retention etc.
- Manage employee relations and investigations within the organization.
- Provide employees and managers with advice and counsel on employee relations issues.
- Monitor and advise managers and supervisors in performance coaching. Monitor the implementation of a performance improvement process with non-performing employees.
- Participate in administrative and relevant staff meetings.
- Lead competitive market research to establish benefit programs that help to recruit and retain superior staff.
- Administer benefit programs.
- Counsel on benefits and leave programs as related to workers' compensation, short-term disability, long-term disability, family medical leave (FMLA), and other leaves.
Compliance Related Task:
- Review New Patient packets.
- Assist with review of proper discount applications.
- DOH Licensing tracking.
- Review of Patient files in Leaf Logix and METRC for compliance with DOH guidelines.
- 5-7 years operations or HR leadership experience inclusive of recruiting.
- Basic knowledge of current human resources principles, practices, and processes.
- Working knowledge of district and federal labor regulations.
- Proficient with Word and Excel or Google Docs and Google Sheets.
- Ability to work effectively with all levels of employees while inspiring respect and credibility.
- Able to exercise effective judgment, sensitivity, creativity to changing needs and situations.
- Able to establish and maintain healthy working relationships with people in the course of work.
- Excellent communication, and interpersonal skills.
- Strong level of influence and negotiation skills.
- Problem analysis and resolution skills.
- Bachelor’s degree or equivalent work experience.
- Background in nonprofit or healthcare work helpful.
Physical Requirements / Work Environment: Works in a normal office environment with conditioned air, controlled temperature, and artificial lighting conditions. Long periods of sitting. Long periods of screen use. Ability to climb stairs to access office (although a ramp to upstairs office is available). Frequent verbal communication in person and by phone Extensive interpersonal interactions. Ability to work onsite.