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IT Specialist

Engineering | Redwood City, CA | Full Time

Job Description

About Us:

Led by former Salesforce and Siebel executive Chuck Ganapathi, Tact.ai Technologies, Inc., is on a mission to make enterprise software more human-friendly. Tact.ai is the world’s first mobile sales productivity suite. It combines Salesforce and everyday sales tools into one app that works offline.  Tact’s device-native, conversational platform is used by Fortune 500 companies to transform the daily sales experience in the field and maximize the value of their CRM investment.

Responsibilities:

We’re looking for an Entry to Mid-Level IT Specialist to make an immediate impact on our operations team. Tact.ai is a well-funded, early stage start-up with a world class product and team and a growing customer base.  Some of your main responsibilities include:

  • Automate configuration and provisioning of new hardware and software distributed internally
  • Administer and manage user accounts on our “Full-Cloud” IT systems such as Azure Active Directory
  • Automate and improve new hire onboarding process
  • General employee training and support
  • Operate in small cross-functional team

Requirements:

  • Technical knowledge of macOS, iOS and Android and ability to support and troubleshoot as necessary
  • Understanding of networking for troubleshooting problems
  • Strong problem-solving skills and willingness to work with various teams to find solutions
  • Ability to manage time effectively
  • Some knowledge of programming or scripting languages
  • Willing to learn and share new skills through independent research or training

Bonus Points:

  • Experience with start-ups and small teams
  • Automation experience
  • Knowledge of programming languages and development process
  • Familiarity with Office365, Azure Active Directory, Single Sign-On, Salesforce

Perks:

  • Competitive salary
  • Stock options
  • 401k
  • Premium medical, dental and vision plans for you and your dependents - majority are 100% Company paid!!
  • Flexible work hours
  • Subsidized lunch
  • Ping pong
  • Yoga classes
  • Regular team events
  • Stocked kitchen with endless espresso and chocolates!