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Insurance and Investment Implementation Specialist

Customer Support | Columbia, MO | Full Time | From $48,000 to $70,000 per year

Job Description

About the Role:

Synergy Wealth Solutions is seeking a highly organized, detail-oriented Insurance and Investment Implementation Specialist to support the operational execution of client financial strategies in our Columbia, Missouri office.

This role is ideal for someone who thrives in a fast-paced professional environment, enjoys managing workflows and processes, and takes pride in ensuring a seamless client and advisor experience. Rather than serving strictly in an assistant capacity, this position plays a central role in coordinating operations, managing implementation tasks, and helping keep the business running efficiently.

The right candidate is proactive, dependable, and able to manage multiple priorities while maintaining a high level of accuracy and professionalism.

What You'll Do:

  • Manage the implementation process for insurance and investment business from submission through completion
  • Coordinate with advisors, clients, carriers, custodians, and internal teams to keep cases and account workflows moving forward
  • Monitor outstanding requirements, follow up on pending items, and proactively resolve operational issues
  • Prepare and review client paperwork, account forms, reports, and other documentation for accuracy and completeness
  • Maintain organized and compliant client records and internal tracking systems
  • Serve as a professional point of contact for clients regarding operational and service-related requests
  • Assist with scheduling, workflow coordination, and operational support for advisors and leadership
  • Help improve internal processes and contribute to operational efficiency across the office
  • Handle confidential financial and client information with discretion and professionalism

What We're Looking For

Required

  • Prior experience in operations, administrative coordination, client service, or office management
  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple priorities and deadlines with strong attention to detail
  • Professional, dependable, and solution-oriented mindset


Preferred (but not required)

  • Experience in financial services, insurance, banking, or a professional services environment
  • Familiarity with insurance or investment account processing workflows
  • Life and Health insurance license (or willingness to obtain)

Why You'll Like Working Here:

  • Competitive pay: $48,000–$70,000 per year
  • Stable, in-office role with a consistent schedule
  • Opportunity to play a key operational role within a growing firm
  • Collaborative, professional team environment
  • Meaningful responsibilities with opportunities for growth and development
  • Work directly with experienced financial professionals serving clients at a high level