Your browser cookies must be enabled in order to apply for this job. Please contact if you need further instruction on how to do that.

Business Operations & Strategy Associate

Business Operations | Flexible Location | Full Time

Job Description


On average, U.S. students are with substitute teachers for 5% of the typical school year. That means our students have substitute teachers for more than six months of their K-12 school career. The problem? We're suffering from a national shortage of substitute teachers.

Swing Education is a tech startup based out of San Mateo, CA focused on tackling the substitute teacher shortage. We make it easy for great schools and quality subs to find each other. We help schools access more subs and offload tedious work (recruiting, screening, payroll, etc.) and we help subs find jobs, gain experience and build their professional network.

Swing is a revenue generating, Series C, YC company (through ImagineK12). To learn more about Swing visit

POSITION SUMMARY:                        

The Business Operations & Strategy Associate will contribute to the growth of Swing Education’s marketplace by developing and owning strategic analyses and business performance management tools that help identify and prioritize key opportunities for Swing. They will provide actionable business insights to help Swing drive towards profitable unit economics and scalable operations, effectively and efficiently, on both sides of its marketplace nationally. 

An ideal candidate for this position is a fast learner, analytical, resourceful, detail oriented, and proactive. They must be flexible to work in a fast paced, highly collaborative, and innovative environment while working with all levels within the company. This position reports to the Manager of Business Operations & Strategy.


  • Own and develop business performance management dashboards and tools for leadership team and key internal stakeholders to monitor the health of Swing’s marketplace

  • Create ad hoc models and analyses, independently, that generate actionable business insights and recommendations to inform strategy for cross functional teams

  • Analyze data to identify trends and patterns in key health metrics to identify and escalate areas off track from target and opportunities for growth 

  • Work alongside Business Operations & Strategy Manager to maintain forecast model that informs real time demand and supply needs, as well as geographical growth priorities and projections 

  • Work closely with demand/supply operations teams to make sure they have most efficient tools and processes to drive sustainable growth

  • Develop playbook for key marketplace levers (sub bonuses, pricing, etc.) to drive profitable unit economics

  • Maintain visibility of competitive landscape and assess implications on strategic planning and go to market efforts

  • Perform opportunity assessment and prioritization for new revenue opportunities; identify, price, and coordinate go to market strategy across teams for new offerings

  • Build trust and strong working relationships across the organization to deliver results


  • BA/BS degree in quantitative or business field

  • 2+ years work experience in consulting, data analytics, banking, or other quantitative or analytical role in tech and operations management 

  • Analytical mindset with proven ability to understand and solve complex problems 

  • Strong business analytical skills with experience in data analysis tools such as SQL and Microsoft Excel. Advanced proficiency in SQL and business intelligence/data visualization tools a plus.

  • Strong written and verbal communication skills, able to collaborate effectively cross functionally 

  • Curious, learning mindset coupled with excellent investigative skills

  • Proactive, entrepreneurial self starter, naturally takes ownership and looks for opportunities to drive business results in a fast paced, dynamic environment


Salary is commensurate on experience and is adjusted for cost of living standards dependent on position location. Swing Education offers a comprehensive benefits package which includes the following perks:

  • Medical/dental/vision benefits

  • Generous PTO

  • Paid holidays

  • Family leave

  • Stock options

  • Professional development reimbursement program

  • Mission-driven work

  • Fun, collaborative, balanced culture