Summary

• Wholesale Cosmetics Company looking for an enthusiastic and experienced individual for general office work.   Including excel data entry, inventorying products and customer service.

Main Tasks and Responsibilities

• Excel - Knowledge and good understanding of MS Excel (formatting, arithmetic formulas), Heavy excel work entering in products into inventory.
• MS Word - (formatting –tables, tabulators).
• QuickBooks experience preferred.
• Deal directly with Customers either by telephone, email or face to face.
• Organize tasks according to priority.
• Communicate and coordinate with internal personnel.
• Follow up on Customer inquiries and or complaints.
• Answer phone in a courteous manner and take messages as needed.
• Assist in all areas of the company.
• Research product demand and cost to assist in listing products.

Education and Experience

• High School diploma or GED equivalent.
• Past Customer Service Experience.
• Proficient in Excel and MS Word.
• Ability to use a printer, fax machine and other basic office equipment.
• Previous experience in tasks and responsibilities listed above.

Key Competencies

• Attention to detail is a MUST.
• Ability to learn quickly.
• Adaptability - work in all areas of the Company as needed.
• Interpersonal skills - communication skills, both verbal and written.
• Listening skills.
• Critical thinking, strong logic and problem analysis and solving.
• Shows initiative.
• Stress tolerance.
• Able to multi task.
• Walk, stand, lift and reach when the situation calls for it.