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Chief Operating Officer

Admininistration | Santa Rosa, CA | Full Time

Job Description

Chief Operating Officer


The COO is responsible for planning, organizing, and controlling the day-to-day operational activities of the Bank under the direction of the President/Chief Executive Officer. Ensures that operational aspects of the Bank's activities are conducted in a safe and sound manner in the best interest of shareholders, the Board of Directors, customers, and employees. Responsible for the general supervision of various operational areas, including Deposit Operations (includes Branches and Central Services), Compliance, Human Resources, Projects & Analytics, and Marketing. Responsible for adherence of Bank's policies, procedures, and internal controls to federal and state laws and regulations.



Bachelor's degree (B.A.) from four-year college or university and ten years of banking and compliance experience and/or training; or equivalent combination of education and experience. 

The qualified candidate should also be able to demonstrate the following Competencies:

Problem Solving - gathers and analyzes information skillfully; develops alternative solutions. Change Management – develops workable implementation plans; communicates changes effectively; prepares and supports those affected by change. Project Management – develops project plans; communicates changes and progress. Analytical - synthesizes complex or diverse information; uses intuition and experience to complement data. Technical Skills – strives to continuously build knowledge and skills; shares expertise with others. Customer Service - responds to requests for service and assistance. Professionalism - reacts well under pressure, treats others with respect and consideration regardless of their status or position. Organizational Support – follows policies and procedures, supports organization’s goal and values. Quality - demonstrates accuracy and thoroughness. Quantity – meets productivity standards. Safety and Security - observes safety and security procedures