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Sales Operations Manager

Operations | Sunnyvale, CA | Part Time

Job Description

About Us:

Square Panda develops and sells phonic educational playsets and software that enhance and foster children’s reading ability during early development.


Responsibilities:

As the North America Sales Operations Manager, you will be responsible for a wide variety sales operations function associated with the retail channel.  

Position reports to the Sr. VP of Operations

  • Work with the retail sales staff to aggregate the sales forecasts to support the demand planning process
  • Coordinate logistics of shipments from our U.S. warehouse(s) to our retail customers.
  • Complete the set up documents for new products for our retail customers
  • Proactively identify and eliminate bottlenecks in the sales process, ultimately increasing sales productivity by simplifying processes and implementing sales automation tools
  • Responsible for creating and maintaining documentation on sales processes, assisting with on-boarding new sales reps, and optimizing lead qualification
  • Maintain the retail customer databases
  • Ensure retail customer POs are received, processed and shipped as ordered
  • Coordinate with in-house graphic artists to create retail marketing materials: sell sheets, packaging, graphic assets, website graphics
  • Coordinate product returns from the retail customers

Requirements:

  • BA/ BS in Business and minimum of 8 years’ experience in Sales Operations supporting retail businesses
  • Strong analytical skills
  • Great interpersonal and communication skills
  • Demonstrated high degree of initiative and complex problem solving skills
  • Leadership and interpersonal skills to develop and manage excellent working relationships internally and with sales

Bonus Points:

  • Experience setting up and managing CRM Sales modules

Perks:

  • Great startup environment
  • Potential for full time employment