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Solutions Engineer

Product | New York, NY | Full Time

Job Description

About Spongecell:

Spongecell is changing the way digital ads are built, making it faster, easier and more efficient to get breakthrough online creative in front of consumers, wherever they may be.  Our Creative Management Platform brings together versioning, decisioning and analytics all under one roof, offering a seamless solution for the data-driven advertiser.  This is the world of Programmatic Creative, and we’re making it smarter and more powerful every day.   

 

Spongecell attracts people who are intelligent, results driven, collaborative and fun.

  • We'll provide you a competitive salary, great benefits (employer sponsored health, dental and vision, 401k, great vacation offerings and holidays) and more...

  • We'll provide you with a challenge, a chance to learn a lot, and a fun and exciting work environment

  • We listen to your opinions about our company and encourage you to contribute in ways that interest you

 

For more information, please visit:  http://www.spongecell.com/

 

About the Role:

Spongecell is looking for a creative individual who can effectively communicate technology solutions to clients that are both relevant and educational. Providing pre-sales product and technology expertise from strategy through execution, she/he will constantly question and challenge ideas to determine the most compelling positioning that we can use to create a solution fit for each client.

 

What We Are Looking For:

  • Someone who has experience working in, or familiarity with, companies and their offerings in the adtech industry (DMPs, DSPs, ad servers, etc.)

  • Natural curiosity and passion for understanding how things work, with strong critical thinking skills, attention to detail, and expert problem-solving abilities

  • Someone who thrives in a fast paced environment and handles stressful situations with a smile!

  • Powerful written & oral communication skills with ability to effectively present across all levels of leadership with our client base  

  • A technical expert! Someone who enjoys building, debugging & troubleshooting and loves to educate their peers on technical aspects of our products. Familiarity with creative integrations with DMPs, DSPs, & product feeds is a plus!

Specific Responsibilities:

  • Proactively participate in client strategy and planning (in collaboration with sales) to drive successful pitches and upsells that that illustrate how Spongecell’s technology and product offerings can help their business.

  • Accompany salespeople in technical meetings and guide strategic clients from sales through support phases ensuring the client’s objective remains in focus.

  • Maintain high level knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of competitor products.

  • Build & test campaigns for quality assurance and efficiency before transitioning to internal teams for production. Serve as a resource to production to advise/support on complex builds.

  • Proactively and effectively identify customer needs, understand business issues and drivers behind specific requests to communicate feedback to internal teams & address issues successfully.

  • Assist in the preparation of RFPs and deliver technical and sales oriented presentations to clients.

 

Requirements:

  • A bachelor's degree from 4 year university, or equivalent experience

  • 2-3+ years experience in the digital media or advertising industry, an AdTech start-up, ad agency or media technology environment

  • Experienced and comfortable with JSON, JavaScript, XML, HTML & CSS

  • Comfortable running API commands and reading product catalogs and data feeds.

  • Highly autonomous, self directed and comfortable working within an entrepreneurial environment

  • Willingness to learn and educate yourself on new technology and systems

  • Clear and confident communicator with ability to manage client relationships on a daily basis

  • Familiarity with JIRA, Confluence, Salesforce and other relevant systems

  • An eye for design and experience working with Photoshop